Hotel & Suites Le Dauphin Quebec

The client above our room left a towel on floor of the shower stall and the water turned on and it flooded our bathroom. through the ceiling . The hotel was unable to move us because they were full. The maintenance staff came in and fixed the problem mainly. However it kept dripping all night until the next morning. So we put a garbage can out to catch the drips , which was a bit noisy through the night . We had to sit in the breakfast room for about 3 hours and wait for the problem to be fixed, and then I spent about 2 hours sanitizing all my makeup and toiletries which were soaked from the ceiling water , which was not clean , and wiping down things. The staff at the desk that night told me to mention it to the manager and ask for a discount . We were on our 40th anniversary trip coming from Toronto and had car problems that week as well, and I did not get a chance to mention it at the front desk until the day we left, February 28th .We were very happy with the room and with the hotel otherwise, and felt it was well-run. So I was surprised that the manager never contacted me even with an apology, and today is March 5th.

My wife and I went for a two night stay. The hotel is right off the autoroute and close to a lot of attractions, stores and restaurants. Breakfast was had fresh fruits, cereal, waffles, scrambled eggs, etc. (we were very surprised by the choices!). The room was huge. Loved the bathroom floor (how it was heated tiles!) that was very nice for when you got out of the shower. My wife made the mistake of leaving behind her tablet. We only noticed when we got back home. I called the hotel and spoke with the manager (they have it there, we are so glad), we made arrangements to have delivered to our home. I would go back there again and I would recommend the hotel to my family and friends for a place to stay. Thank you! Employees are very friendly, say hello and smile.

With the hwy bedside noisy but all good

convenient and great room,, free parking my second stay

The room was clean, beds comfortable, quiet heating system. We especially enjoyed the heated floor in the bathroom. The breakfast could be a little more diverse and offer healthier choices. Also the sitting space was to small, so it was crowded.

Booked from Hotels.com saying $149 CAD a night, but charged $179 for the room. Was told to call Hotels.com for the price different. Then called Hotels.com today, nothing but wasting time

it was Amazing. Hotel staff was very caring and service was outstanding

The hotel is close to highway and easy to find. Breakfast was nice, with fruit cocktail, bread, coffee and tea. We were happy we can make fresh waffle and enjoyed very much. For dinner and lunch, we needed to drive a little to get to the restaurants. Good.

The front desk receptionist was very rude in my check in and the hotel is too old, the bed is definitely not comfortable at all. Given the price I was expecting something better.

Rooms were very small the size of a jail Cel . the picture did not show the room being that small .