ibis Phuket Patong

Friendly hotel staff. Pool water temperature was great. I noticed some people had problems getting out of pool due to ladder. This could easily be rectified by adding a grip for feet. Location is great. Rooms are very small. Great hotel for short stays. Wifi worked well. You get what you pay for. Happy to recommend.

I would not recommend this hotel for over 100 per night in Thailand you can find a better hotel. The rooms are tiny which is not the problem. The first night they put me in a room where the AC was not working and instead of changing rooms they offered a fan. Did not fall asleep till 4am. No toiletries as said in the ad apart from a shower cap and shampoo and body soap in one. I would think they would have some conditioner or a disposable toothbrush but nothing. They did move me the next night to a different room and they did give me two drink cards and fruit and toiletries which was confusing coz then why not to the other rooms? I can’t imagin it costing a lot for a toothbrush. Anyways the service was very poor over all I had to complain to the manager and then the staff were quite nice and friendly. Could be that the lobby has no AC so the staff are working all day in the heat which is unbearable. I think they need to put in ac so the staff can feel more comfortable so the service will be better. I would expect more from the ibis brand. Quite disappointing.

Just very average . Rooms very tiny .bathroom crap.... location perfect ..

Location was great, hotel was generally clean and breakfast was sufficient. Having said that this was not a great hotel. Staff was terrible. Wouldnt call us a taxi for the airport, yelled at me for taking remaining coffe from breakfast. Saw several other altercations between staff and guests in the 2 days we were there. Rooms are starting to show thier age and bathroom while clean enough was overdue for a 'deep clean'. Stay elsewhere if you have options.

Nice location. Close to the beach and many, many places to eat and get services like laundry and massages!! The staff was really, really wonderful...very helpful and accommodating. We liked the pool and the lobby. The room was just a bit small and the balcony fits only one person. No place to keep suitcases open or to put clothing. The size of the room and balcony were the only drawbacks to the hotel. For three of us for 7 days it would have been nicer to have more space.