La Quinta Inn & Suites by Wyndham Fort Worth - Lake Worth

Mattress was extremely worn and did not make for an ideal stay

Our room had white carpet cleaner all over the floor. The room smelled like old wet carpet. The pull out sofa bed had dirty stains to what maybe looked like coffee and maybe blood or wine? We requested a different room and they wouldn’t accommodate us to a different one. We asked to speak to a manager on Friday and Saturday and there wasn’t one to speak to. When we left Sunday we were told we would be given a call later that day and have yet to receive one.

Two trucks blocked 10 parking spaces and we had to park in the back without light to see to get to the entrance of the hotel. Very upset.

Elevator was broke. We’re Senior citizens put us on the third floor. No discount no nothing! First disappointing stay at a la Quinta ever.

Flew in from Miami for my uncles wedding. To begin with communicating with the hotel was impossible. I had to contact the main customer service line so they can transfer me sometimes they couldn’t even reach out to them. Then upon arrival the elevator was out of order. So we had to use the stairs throughout the stay since no rooms were available on the first floor. Then the pool was also closed. The rooms are decent. Just wished they offered a discount for the elevators not working.