Pacific Regency Hotel Suites

Showers not working properly. Bathroom sink was clogged

We stayed here for 3 nights. We did not try their restaurant and laundry facilities. Cons: As soon you enter the property, you can see this property is run down. Check-in time is a bit odd (3 pm) compared to the average times in other hotels (2 pm). Stains on the carpet, sofa, bedsheet. Property located on a bit of steep hill if you are walking. The swimming pool looks like not maintained well. Pros: Big room and bathroom, AC and hot water working good, comfortable bed, just next to KL tower (that's the reason for our stay), view of KL tower is very nearby from their top floor.

Good place to stay.... Will come back again.

Good area. Location wise need to walk out a bit. Overall, fancy.

Very clean and spacious room, great location, near to LC Tower and Petronas twin towers

excellent behaviour and service. prompt response. good room space

I have been before, hotel only average, location is good . Price mach the standard, lobby small and crowded, View from 33 floor is good. staff is helpful , food is average.

The staff at the reception and concierge was amazing: they made all efforts to please guests. Always nice, always smiling. Beyond all expectations. Excellent location - within walking distance to many sights. GoKL bus is near. Very outdated furniture and feeling. Needs refurbishment. Water/toilet had to be fixed - but staff helped immediately and solved the problem. Premier Executive rooms are nice. Those floors are also nice. Neighbouring high buildings block the view, you have to look at walls. City view rooms are good. Simple glass windows make rooms noisy if looking on aircon machines of neighbouring buildings. Very basic breakfast (no real selection for European continental) but it is cheap and the staff is very nice and helpful. Pool area has superb view. It is rather a bar than a recreational area. In general: very good value for the money with very nice staff.

Always love staying here with my fiance. Most of all enjoyed the bathtub and the view, thats why we always book this hotel when we are in KL. Easy to walk around as everything is nearby. Staffs are friendly and welcoming. Hotel in room dining menu is good and food is in big portions. Lovely hotel!

Inside hotel was decent, older building well kept with steep driveway on hotel main entrance which is 7th floor by elevator. There is constant flow of office cars parking. The building entrance is on the back of hotel. Al this took some getting used to. The valet - transport is an outside vendor with outrageous pricing. Walk down and get a taxi.