The Cottage Suvarnabhumi

The service is excellent. The greet you with a smile, helped arrange shuttle serve, and answered questions very nicely.

We stayed here for several days, and the first night we woke up at 11:45 to the sound of construction from the mall next to the hotel. This went on and one until almost 4 in the morning. We went to the staff in the middle of the night and asked to be moved to another room. They said we would have to wait until the next day. The next day they did move us to another room but then the TV wasn't working and sink was leaking. They moved us to another room, TV wasn't working there either, so we were moved to another room. Finally we were moved to a room where everything seemed to be working and there were no leaks in the bathroom and we couldn't hear the construction anymore. The staff was really nice about it. This wasn't the nicest hotel I've stayed it, but it wasn't the worst. There weren't a a lot of amenities, but breakfast buffet was good, scrambled eggs, toast, pancakes, fruit, as well as Asian dishes. The hotel is down an alley way, and you can't find parking in front of the hotel, but they have a parking lot at the end of the alley. The shuttle to the airport was good, left on time and got us there quickly.

Had all of the amenities needed except the very hard pillows. Excellent choice for an inexpensive airport hotel. The information for locating the shuttle area was clear, And came in about 15 minutes for us. Quick checkin, nice restaurant for a quick meal. Very clean. Would have loved to use the pool but just didn’t have time.

Very friendly and helpful staff. Superb breakfast choice. Good facilities although the air conditioning was a bit noisy and not working on full power. Very well situated near shops and restaurants. Overall good value for money.

We had stayed at THE COTTAGE before in a nice room overlooking the pool and had been pleased with the hotel's service. The staff was friendly and welcoming. This time however, we arrived late yet our room was not cleaned and not ready for us. We were assigned a different room, right above a noisy construction site on the street, and then upon our request we were given a 3rd room which allowed us to finally sleep a few hours despite traffic noise. We were happy with the service of the hotel's staff. The rooms however were small and simple, like no side-tables on either side of the bed.