Hotel Indigo Gaslamp Quarter

The one issue I had with the hotel was that when booking, the hotel stated that check in was at 3pm. My fiancée and I got into town a little early around 2pm so decided to let the hotel know that we were around the area and would be ready to check in once the room was ready. The hotel did not call me until 4.30pm to inform me that our room was finally ready. We didn’t even get a courtesy call to inform us that we would have to wait longer to check in. I just believe this was very unprofessional and inconsiderate of our time.

It wasn’t as great as I expected. The room beautiful however no mini fridge. There were a lot of young people smoking week in front of the entrance as well as homeless lingering around the area. There wasn’t any parking so we had to pay to park on the back side of the hotel. Not cool

The hotel was very nice, room very clean, bed was very comfortable, overall an excellent experience. They have a great friendly staff. If you need a microwave or a mini fridge then you might need a different hotel. But overall this was an excellent stay. We used street parking for our stay, which worked out fine

Good Gaslamp location views directly into Petco Park, a delicious Italian deli on the same block and a great brewery right across the street. The hotel is also pet friendly with a dog run on the 9th floor, super convenient, and a small park 2 blocks always. Unfortunately, the hotel itself has seen better days and could use a fresh coat of paint and some new decor. The elevators were filthy and everything in our room was scuffed or scratched (floors, walls, furniture, etc).

Great location, good value for the money. The room fixtures could benefit with some updating.

Loved the proximity to many great restaurants and attractions. Due to COVID-19, the amenities typically offered were not available. Onsite parking was convenient and reasonably priced.

I was impressed with the look and feel of the hotel. It was also a nice location. The problem came with staying in the room too long or sleeping. The walls were thin, but the real problem was the temperature. It was way too warm. I asked how to lower the temp in the room below 69 for sleeping but they told me it was not possible. They said I could open the window but the windows weren’t made to be opened in my room. I sweat quite a bit all 3 nights in the room. I would have stayed there again if it weren’t for how hot it was.

Super Clean hotel, very quite and peaceful. A bunch of little restaurants to dine in or carry our. Will definitely come back!

Nice 9 floor view! At the roof top... good location. Amazing wings!!!!

The hotel was nice, good location in the district and the room was decent for the price. Parking was extra per night that I don't remember seeing but I was ok with it even if it was a little pricey. Housekeeping never showed up after we called the front desk to request and left for the majority of the day - its very disappointing to expect to come back to clean towels and a room only to find it the exact same way. Front desk staff when we checked in wasn't very welcoming and the bathroom could have been cleaner. Overall not a very positive experience for the price, will probably not be staying here or recommending this place.