The Manu Maharani

The rooms were not the picture shown on the booking. Particularly there were no patio's on any rooms. I wonder where they got the pics for the booking site (in this case Expedia). Bathrooms had mold. Avoid this place.

3 לילה נסיעה משפחתית, 15 אוגוסט, 2021

חוות דעת אמיתיות של אורחי Expedia

Nice place

It was good and comfortable

3 לילה נסיעה, 18 פברואר, 2021

חוות דעת אמיתיות של אורחי Hotels.com

Room for improvement

To start with the positives the hotel is in a wonderful location overlooking the lake (with easy shuttle access to the centre of town) with exceptional food and a range of excellent spa treatments available. The biggest downside from our experience, however, was actually the service. It was clear the staff were proud to be working at the hotel and clearly there was a reputation behind the hotel (at least in India domestically) of this being one of the best hotels. However, across our stay we felt staff had an almost entitled attitude of “we know we are a good hotel and we don’t need to prove this to anyone”. One example- We asked for help organising a taxi to the train station upon check out at the reception desk, who disinterestedly directed us to a corner travel desk (only after interrupting me 3 times with the location of the shuttle stop before finally hearing me out and what I actually needed) , who then proceeded to grudgingly agree to help (and charge 3x the market price for a taxi). When I questioned the pricing this was reduced to 2x and the remaining gap justified as “hotel services”. The entire situation highlights how disinterested the staff seemed at providing the service their brand aspires to. The worst part is that the management have clearly lost mechanisms for guest feedback - I never got even an offer of feedback form and when I replied “not great” to the question of how my stay was at check-out, there was not even a follow-up question to find out why

1 לילה נסיעה עם חברים, 2 נובמבר, 2019

חוות דעת אמיתיות של אורחי Hotels.com

WiFi’

Food and service was good however for wifi has an issue due to nainital having a WiFi issupp

Malika, 4 לילה נסיעה משפחתית, 2 יוני, 2019

חוות דעת אמיתיות של אורחי Hotels.com

Good Quality Hotel but a Little Isolated

Good quality hotel with friendly staff and marvellous views of Nainital Lake. Standard of food is excellent although the variety is a bit restricted if you’re on a lengthy stay. Only downside is the limited communal areas and no cafe/bar. Also having to renew WiFi every 12 hours is a bit of a nuisance.

Trevor, 7 לילה נסיעה רומנטית, 6 אפריל, 2019

חוות דעת אמיתיות של אורחי Hotels.com

Great hotel in Nainital

Highly recommended to stay in Nainital, Really great staff with great service

Navneet Singh, 2 לילה נסיעה משפחתית, 22 יוני, 2018

חוות דעת אמיתיות של אורחי Hotels.com

here only one hotel for 5 star o it is monopoly

breakfast is good. staff always looking tips i have premier bed room but got downstair nesty smell from bathroom always comming food is very costly and buffet is really costly as food price

ssray, 2 לילה נסיעה, 19 מאי, 2018

חוות דעת אמיתיות של אורחי Expedia

Fantastic

Stay was good but hotel should start serving masala tea in morning in room

bharat, נסיעה משפחתית, 22 נובמבר, 2015

חוות דעת אמיתיות של אורחי Hotels.com

Nice hotel but room was very cold

The staff were pleasant and wanted to please. I was surprised with the standard room considering I paid top dollar for a room. The room was cold, dark and had no view. The hotel could have provided a room on the southern side (sunny side) as most of the rooms were unoccupied. Or perhaps it was Expedia's fault. I always seem to end up with crappy rooms lately whenever I book with Expedia.

LH, נסיעה אחרת , 8 נובמבר, 2015

חוות דעת אמיתיות של אורחי Expedia

Thumbs up to Manu Maharani

It was indeed one of the most comfortable and memorable stay in recent times.The amenities and staff were excellent in overall.

Akhil, נסיעה משפחתית, 16 יוני, 2015

חוות דעת אמיתיות של אורחי Hotels.com