Kansai Airport Washington Hotel

Perfect overnight stay to break up the long haul flight from NZ to Europe. Free shuttle to and from airport. Everything you may need in bathroom is supplied which is great if you’re traveling light. Was nice to be able to have a shave!! Definitely get the breakfast add on as is suggested by most people. Amazing selection of Japanese and western dishes

Great and exceptional customer service!

Hotel was very good, loved the convenience of Family Mart 24hr, very close to train station, airport and department stores.

Not even a bottle of water inside the room! Unheard of in Japan! And the staff sounded so matter-of-fact. Crazy! The bus driver to airport was terribly impolite. No self respecting traveller should stay there.

I like that it’s close to Kansai airport and no hassle going there. We only stayed for a day since we have a flight the next day. It took us around 45min to go to Dotonbori. The check out is at 10AM but we extended til 11AM for free after registering to their membership. There’s free airport transfer which is a plus. The one thing I didn’t like is there’s no complimentary water. Also, the air conditioning is set to heater only and told us to just open the windows. The problem with that was it’s a bit noisy outside.

amazing, extra friendly and caring staff

Fair

The hotel is nice and staff friendly! 24 hr convenient store was great! Train station is close and easy to walk to all the malls!

Decent stay before early flight the following morning. Free shuttle bus service is very handy! Room was meant to be a non-smoking room (we changed on arrival) but suspect it wasn’t - no problem to us, but might have been frustrating for other guests. Good buffet dinner offered which again is good for people using the hotel as a layover.

Staff friendly. Room and toilet spacious for japan standard. There is a 24 hrs convenience shop on the 2nd floor. Also a 24 hr restaurant and a 24hr big supermarket 2 min walk