Canmore Rocky Mountain Inn

Hotel is clean, quiet and has good location. It does need some updating and rooms are a little small for multiple night stays.

The shower and washroom was dirty. Bathtub was not entirely clean, eyelashes, hair, and a lot of dirt on the floor. Room service did not clean our beds and dispose of garbage after the first day.

Just a place to stay... no services at all including no cleaning of rooms... no breakfast, etc. I understand covid restrictions, but if that’s the case why the premium rate for zero service... 260 a night for a family room and zero services is a huge stretch even in Canmore.

Noise from the street and they didn’t clean my room

Very accommodating, clean and comfortable and they extended my check out time til 1 to accommodate activities planned

Unfortunately, I was met with an unfriendly, disinterested, unwell man at check-in. His mask was below his nose which disturbed me what with covid. He then proceeded to sneeze! I was repulsed sharing the pen and handing him my credit card! I felt like he was doing ME the favour of checking in. Fortunately, the man I spoke with the following day was very friendly and attentive. I warned him to clean his work space as the man prior was sick and should not have been at work. The establishment is old and needs updating desperately to justify what they are advertising. The pics are deceiving. It has the potential to be a beautiful place but in its current state, it isn't.

Overall we’re happy with our stay.

Overall the hotel experience is as expected ... we only needed it to rest at night

Was a quick night stay, mountains were viewable from our patio even when though we were in the back of the building. Was clean and very roomy. Smaller bathroom and tv was small and not HD. Overall was an amazing stay with wonderful service and staff.

Found popcorn, an old toy car and a used mask under one of the beds