Hilton Garden Inn Rockville-Gaithersburg

Poor front desk service/poor service in restaurant/buffet-all you did was serve my omelette and pour coffee just smile and DO IT-I should not have to get it myself if you expect a tip/ Room keys had to be reset Every day!!!

The room was very nice but the thermostat was a bit confusing. The pool temp was a little chilly but didn’t stop us from getting in. House keeping staff were very sweet! Save your $10 on the breakfast and go somewhere else...otherwise was a nice place that we would stay again.

Really nice stay worth it.

My stay was comfortable overall, but service could improve. I had planned on taking the hotel shuttle from the nearby metro station but ended up paying for a taxi because the shuttle had stopped service. I also accidentally left some clothes in the room and called later that day to inquire into them. I was told the next day that nothing was found. I was told staff would call me but I ended up having to call back.

Love this hotel! We stay here often and always have a great experience.