Notos Heights Hotel & Suites

wonderful vacation

Thank you for a wonderful vacation. Great staff with excellent service awareness, we felt welcome. There is no doubt we . will be back to vacation there מלון משפחתי מצויין, חדרים נהדרים, צוות עם תודעת שירות גבוהה, תמורה מעולה.

yair, נסיעה משפחתית, 31 יולי, 2016

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Slice of home in paradise

Isha, 5 לילה נסיעת עסקים, 6 אוגוסט, 2021

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Lovely hotel - No customer service

The hotel is beautiful, the rooms are clean and tidy, good showers. All beds are just twins pushed together. The pool is clean, and plenty of sun loungers including 4 cabanas - all just on a first come, first served basis. The bar/restaurant was open for lunch and breakfast, but not open in the evening. We were not informed of this prior to arrival. There was a lack of staff at the hotel. The only person there all day is the very lovely lady running the pool bar. We arrived at 1200 and the bar lady had to show us to our rooms. The hotel is a gold rewards hotel, one of the reasons I booked it. It was about 1/3rd full, but as there was no front of house staff. I managed to speak to the receptionist on the 2nd day and was informed that they have never heard of gold rewards program and they do not offer upgrades (even though I checked and every type of room was available) Unfortunately the hot water stopped working in our part of the hotel, and again due to the lack of staff, the only person to inform was the bar lady. It took 2 days to get fixed, so that was 2 days with no hot water and we weren’t offered anywhere else to shower - even though it wasn’t the whole hotel without hot water. We also lost hot water for another day, som3 days in total. Never received an apology or explanation, as there were no staff. I know we traveled during COVID and some changes were to be expected, but having no Front of house staff, and no hot water is very poor.

guy, 9 לילה נסיעה, 3 ספטמבר, 2020

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Nice stay

It was a good experience over all. It's quite area, but busy and narrow roads to get to the hotel. Staff were friendly and helpful. Clean place.

Ismail, 8 לילה נסיעה משפחתית, 17 אוגוסט, 2019

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The staff were very friendly and helpful. Bedrooms were clean, spacious and modern. Swimming pool area was clean and well planned. Sun beds were amazing. Never had such comfortable and luxurious sun beds at a hotel before.

14 לילה נסיעה רומנטית, 6 אוגוסט, 2019

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The staff are warm & welcoming. The hotel is up a hill and removed from the clubs. Truly the only draw backs are the extra firm/uncomfortable beds & expensive meals/drinks. The breakfast buffet is nice & has a good variety. Would go back and definitely recommend staying here. Felt the price was good value for the money.

Kitty, 8 לילה נסיעה משפחתית, 22 יולי, 2019

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Clean, simply furnished room. Great swimming pool. Nice breakfast on pool's side. Smiling staff

Raanan, 3 לילה נסיעה משפחתית, 19 יולי, 2019

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Very good complex ,located in the quiet part of the city with very nice view on the sea.

6 לילה נסיעה, 15 יוני, 2019

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Quite out of the way place

Ok quite location away from the main patch, breakfast is ok however do not expect it to be the same as a hotel this is a apartment type property not an hotel. Be prepared for the walk back up hill for when you are ready to rest for the evening. If you hire a quad, moped or car it will not be a problem and you are looking for a quite peaceful break.

4 לילה נסיעה, 25 ספטמבר, 2018

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Highly recomended hotel in Malia Crete

I highly recomend this hotel. Although the hotel is not on the sea shore (which is a plus to me), it takes less then 10 minutes to get to the beach by car, It is 5 minutes from the highway. It is very clean, quiet the stuff is very nice and the rooms are big (we had 2 rooms one with a double bed can be separated to 2 singles and the second one with a single bed. a kithen and a bath room. The pool is very clean and breakfast is very reach. It has free Wifi

Orlie, 4 לילה נסיעה רומנטית, 21 ספטמבר, 2018

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