TownePlace Suites by Marriott Fort Worth Downtown

The staff was extremely friendly, I accidentally locked us out of our room and the cleaning staff let us in without a problem. The only thing is when we go there to check in we asked how much the incidental fee was and the young lady said $20 to $30. I asked depending on what? Her answer was "umm I'm not sure the computer generated it." It isn't a huge problem just curious as to how that works?

This hotel has very limited parking. Both times we attempted to park the lot was full and we had to park off the property in the street. Check in was 3:00pm. We arrived at 4:00PM and they did not have any rooms ready. Once in our room, there was an odor of urine in the room. Im assuming it was dpg urine since the hotel is pet friendly. Otherwise comfortable bed and the size of the room was large. Lack of Parking is the worst part. I didnt like leaving my vehicle unattended on the street in downtown FW.

Lobby a/c not functional at check in . I was assure the issue was only with the lobby. Hallway thermostats registered 81 degrees. Room #1 Room felt stuffy, warm. Thermostat registering 79. I turned down A/C and waited an hour. No improvement. I went to front desk to report issue and exchanged for a second room. Room #2: Stuffy and warm again, dishwasher not functional. Reported issues to front desk and told them I would turn down a/c and check when I returned from dinner. Upon return room still balmy. Called front desk and was told that the problem was having the fan on continuous rather that automatic. (Which should not be the issue). I complied and changed. The temperature continued to rise over 1.5 hours to 81 degrees. Called front desk and was told it should not be a/c as each room has their own. I told him it is not working, barely blowing, muggy. Only solution offered was a third room...at 11:30 pm. Room #3. Room was cooling. However the carpet by the window in front of the a/c vent was saturated, soaking wet. We decided that it was too late to mess with it and we needed to get sleep we'd just deal with it. Upon check out in the morning I reported the wet floor and was told " It sounds like the air conditioner is leaking." Marriott, if you are aware your property has issues with air conditioning...especially in Texas when the temps are triple digits..do the kind thing and give the client a heads up and offer to relocate. Terrible!

I came into Ft. Worth for a wedding! My overnight stay was great. The room was super clean & comfortable

Huge air blowers thruOut lobby circulating air- fireplace all taped up supporting one of them. No sign about the mess to know anythg. Crazy parking lot finding front entrance with HotelVan blocking ... that’s where thy ‘always’ park it. Wrong.