Capcana Hotel São Paulo - Jardins

Enormous room (50 sqm), with very comfortable bed but in need of some renovations. Staff is not friendly and slow. Breakfast is just right. The place could be much better

The building seemed old, with renovated rooms and a very few facilities. Noisy hallways (and staff). The breakfast was good

The only downside was that hotel reception did not speak Engslish, so it was impossible to communicate

the staff is supper nice and friendly, the hotel in general looks and feels nice, however the hotel is overpriced for what it offers I believe that is cus of the neighborhood The room was poorly cleaned prior to my arrival , there was lots of body and head hair in the white tittle in the flor and dusty in the corners of the room A positive thing was the safety box in the closet the door nobs and lock wasn't the best quality ones, anyone could easily break in

We where quite disappointed there where good reviews this is why we chose this hotel but it turns out to be quite mediocre they supply 2 towels and nothing else the hotel room was very noisy there's s bar restaurant downstairs open late and very noisy guest services at the help desk his not really available to solve any problems