PARKROYAL Serviced Suites Kuala Lumpur

Spacious, Clean & Comfy! Breakfast was good. We had a pleasant stay.

This property is in a very good location. Near a bustling night market. The rooms are big and very clean. Staff were very polite and helpful. The pool in the rooftop was lovely. I can recommend this hotel.

Room very large and clean. Soft bed. Friendly staff

Stayed several times because of the big rooms and great location.

I stayed for 3 nights and room was dirty and alot of spot then front desk changed my room with same issues and better than first one. Advantage is huge room and helpful staff Disadvantage is outdated furniture and lots of mosquito and flies in breakfast, lobby and lounge.

Started well with an upgraded room but when we entered the “non-smoking” room there was an immediate smell of stale smoke and loud construction noises. My wife has an extreme allergy that we emphasized on our reservation and obviously wasn’t a priority for the staff. The front desk assured us that it was non- smoking room and that the very noisy renovations taking place directly above the assigned floor would only last until 17:00 every day. We were dumbfounded that he would think this was acceptable. We finally convinced him to change our room to the original assigned room which resolved the smoking issue. The room was dated. We also had other issues that took several calls each to resolve. We aren’t complainers and have travelled quite extensively over the past 4 months in Southeast Asia and this was a big disappointment considering the rating it’s been given.

My wife and I appreciated the reasonable cost of of this hotel, as well as the attentive and efficient service of the staff. Including breakfast in the cost of the room is a nice idea. In addition, the hotel is centrally located, within easy walking distance to restaurants and shopping. Overall, we were quite happy with the property.

Everything look good to me but only the breakfast not to my expectations hope more to improved thanks

Amazing, staffs was friendly

Really good in terms of every thing Thanks too much