Crowne Plaza Beijing Chaoyang U-Town, an IHG Hotel

It’s a two twin beds room and obviously not suitable for three guests.

The location was near shopping, restaurants and a train stop

Amazing hotel! Best pool in Beijing, room was wonderful and breakfast tasty.

Though it is a little far from downtown (near 2nd ring road), it is near MRT. You can access anywhere from here. The property is nice and clean. The bed is really fluffy and comfortable. We especially admire the staff professionalism. The concierge is so helpful, and even the doorman. One day he paid for our cab when the cab driver did not have enough change. We certainly paid him back afterwards. This property is highly recommended.

It was the best surprise to arrive at this Utown location, the service and decor was impeccable, there was delicious food in the buffet, reasonable prices for a 5 star experience, immediate assistance when I locked my passport in the safe and forgot the code. Internet was very slow on my computer. Mall next door had great food and shopping, nearby ritan trade is a shopping heaven and Chaoyangmen station is so close to the airport line in 20 minutes youre at the airport. Excellent.

Location was great. Adequate English speaking among staff to get directions. Poor internet - but hey this is China.

item cleaness and conditions of furnitures need to be improved

Everything was good! 1 comment: everyone would need q tips and razor. Hotel should be thinking of providing these! Also, the make up mirror for woman is too dim!

My dad had a fall in the common area near the swimming pool due to an insecure fence. The fence was not strong enough and secured on the ground. While he was holding onto the handrail of the fence, the fence gave way and fell down. This caused my dad slip and land on his back. The fall injured his back to some extent. The hotel managed refused to provide a written statement in accepting the full responsibility but only verbally agreed to pay for all medical expenses. This is very unprofessional and leaves no guarantee if there are any long term damage.