Eco Suites Uxlabil Guatemala City

It's important for prospective guests to understand that this hotel is deep inside a gated development. The development itself is nice--middle- to upper-middle class by American standards--but it is strictly a bedroom community. There are no stores or other commercial establishments. Since it's in a private community, there are no taxis to hail (although the hotel was very good about getting me rides when I needed them). So long as you understand these limitations, the Eco Suites Uxlabil is a perfectly fine mid-grade hotel. It would be especially good for people who are visiting other people in the Oakland development or who have their own transportation. The room was clean and spacious, though the furniture was a strange hodgepodge and the bathroom fixtures were pretty rustic. Lots of hot water in the shower, no hot water in the sink. There's no air conditioning, but I was very comfortable during my mid-February stay. WiFi was good and there was a kitchenette where, if I'd stayed longer, I could have fixed my own meals. The staff is very accommodating at arranging transportation, giving advice, and having coffee and a breakfast snack ready and waiting every morning. So long as you're not expecting an urban-commercial environment or don't mind getting a taxi to one, you won't be disappointed. The hotel may also appeal to security-conscious travelers precisely for this reason.

Staff was extremely helpful and friendly. We lost an item in our Uber & they helped us get it back.

One of the best looking places. My husband was very happy with the way everything was.

The staff were very helpful and accommodating, and stored our luggage while we visited the Uxlabil facilities in Antigua and Lago Atitlan.

We checked into the hotel, which was beautifully decorated with local textiles, and immediately felt like we were part of their family. Everyone made us feel so welcome. The next day we called the front desk because our hot water was not working in the shower. Within 5 minutes the guy was at our door. He could not get it fixed right away so he let us into the room next door to shower. Then as we were about to head out and explore we were offered a free room upgrade because of the situation. This room was even more beautiful than the first one! It was huge! Two private balconies, 3 bedrooms, huge living room, dining room and kitchen. 2 flat screen tvs. An oven with a stove. We also forgot to pack salt (too cook with) and they gave us some right away. There is a reason they have 3 hotels in the area. Because they are wonderful at what they do! My next trip to Guatemala I will definitely be staying here again! I was sad to leave, but will definitely be back! I highly recommend this hotel to anyone staying in the area.

Such nice people and staff. Very cute apartment type hotel as well. I only stayed one night. The bed was very hard and I woke up in pain. It would not be fair if I did not say this, but other than that it was great. There is also no elevator just so you know. But they do accept pets and that was wonderful. Great value in a safe area.

Comfortable place, clean and with the basic elements to stay.

Nos encantó el desayuno Dña. Zoila es muy atenta. Lástima el olor a humedad y encierro en el apartamento. Las camas solo tienen una almohada, pedí mas y me dijeron que no tenían, tuve que utilizar cojines de la sala y tenían mal olor :(

Gracias por todo. Estuvo muy cómoda mi estadía, recomendaré a más gente si establecimiento.

un lugar muy tranquilo, excelente entorno ecologico y una bella zona de Guatemala.