Hilton Garden Inn Springfield

Love staying at Hilton Garden Inns. We especially enjoy the restaurant. The food is great, freshly prepared and many dishes to choose. Thanks for the great visit.

We were treated with the utmost respect and the service and the room were awesome.

Pillows smelled unwashed, soaps and shampoo was next to impossible to rinse out of hair and off hands, room service was very exact hours ending at 10pm and only started at 5pm to begin with, Breakfast does not start until 7 am, and if you have meetings, or have to leave early you are out of luck, bought worst food EVER with rubber noodles in the little food area that you add water and microwave, which you better use TAP water for, because if you want to use those bottles of water they are $3 DOLLARS EACH, then at the breakfast I made it to, you learn really quick that they are worried you are going to eat and NOT pay the $11plus for buffet if you are not a legit person staying there with approval for free breakfast---you have to give name and apparently if you want a fountain drink you have to PROVE you are really ok to get one free, my burnt to order soft fried eggs were not quite the hard fried eggs I had envisioned, and then even after you give your name, get some magical blue chip allowing you to order food for 'free' you have food brought to you, even if you asked for food from the buffet pans sitting right in front of you--you wait until they have time to dish that out and bring to your table....I would rather have instant food I wait on myself for free and leave me the heck alone instead of like I am at Bath and Body Works incapable of figuring out if I like a freaking candle smell and want to buy it. With what you pay to stay there you should get food for free, period

Checked in and were not allowed to use any discounts we had. Room was very dark. AC unit was so loud it woke us up all night. Could hear slamming door and barking dogs. Someone set an alarm for 6:30am which ruined sleeping in. No coffee supplies in room so I called front desk. She told me to go to the lobby to get some. I had to insist someone bring it to the room as it should come with the room. No sleep!! In town for a funeral and for $119 +tax A night you would think none of this would happen at a Hilton hotel. Motel 6 yes but not Hilton.

Was not impressed, only breakfast available was 12.00 buffet. Dogs behind the front desk barking at every person walking by. No water to purchase, only for honors members

Beds were good. Clean hotel. Only problem was I felt the bathrooms were too small. The tub was the tiniest bathtub I have seen in my life.

Loved it! Great hotel! Super clean and firm beds!

Great location with easy access to Springfield and Ozark. The hotel is very well appointed, with super helpful, friendly staff.