Secrets The Vine Cancun - Optional All-Inclusive.

מלון מושלם מכל הבחינות, חווית פינוק לא מהעולם הזה... מגוון מסעדות שף סופר טעימות.

חסר קצת עיסוק בתוך המלון בערבים עצמם

מלון מושלם אוכל מעולה חדרים גדולים ומרווחים 3 בריכות יפות ,יש המון פעילות במלון לבלות ולהעביר את הזמן בכיף אוכל מדהים וברמה מאוד גבוהה אלכוהול בשפע ובאיכות מעולה צוות אדיב ונעים מלון מעט מרוחק מהמרכז ועלות מונית היא 200 פזו לכל כיוון

שיהיה מעולה

Envy was great except the food if a 5 at best

Hotel was very clean, staff very nice, the view on every level is gorgeous. After a while the all inclusive food wasn’t so good. But overall good place to stay I would stay here again.

Nice hotel - great stay while covid. Easy and quick to get covid testing to get home. Plus A++

My girlfriends and I were excited for a get-away after quarantining for past year. We chose this resort on a recommendation from another friend. However, our was anything but good. What Worked - we rented one of the nicest rooms in the resort, which came with a $1,500 price tag. Facilities were clean and room itself was lovely, but that's where our pleasant experience ended. Negatives were as follows: We purchased "preferred" status, which was supposed to come with VIP check-in. What wasn't clear is that this was closed post COVID, so we kicked off our trip waiting in line 30 mins to check in. A butler was supposed to come with our room, but we only saw him the first day. He was unreachable after that. The food was EXTREMELY bland and service at restaurants was very slow. Our only guess is that they cut corners post COVID. The worst of all is that our bathing suits were BLEACHED after getting out of the hot tub (turned from purple to orange). When we informed the management, they told us the "chemical level" was fine and the bleaching came from our sunscreen. We explained this was impossible, but they would not take responsibility. When asked to see the "chemical report", they refused. What was most disappointing of all was the level of service this resort provided. We had purchased a VIP room and tipped the wait staff generously, but the level of service was not up to par for a "4-5" star hotel. I would definitely not recommend.

Quality of food was terrible. They advertise top shelf alcohol and it wasn’t. Advertised hours of restaurants were wrong. I wouldn’t recommend anyone staying here. It’s overpriced for an all inclusive resort given the poor quality of food.

Perfect for couples