Sarem International Hotel

room safe was locked and could not be used. reported it but no one came to fix it.

1 לילה נסיעה, 25 אפריל, 2019

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Good Enough

The hotel is clean, the staff are helpful, some even going above and beyond. The food is decent in price, taste, and wait time and the wifi is great when too many other people are not on it. The laundry service is good and you can efficiently change money. There are many staff who do not speak english fully, so sometimes things get lost in confusion. It was initially difficult to get in touch with the hotel to coordinate the airport shuttle, until I was at the airport and a local tried several numbers for me. There was an issue with their key card system so I did not have a personal key my entire stay and had to be let into my room. Since my second room was nice, and quieter than my first without a key, I was not interested in moving to a third room with a manual key. The location was close to what I needed to do, so overall I was pleased enough with my stay.

4 לילה נסיעה, 14 אפריל, 2019

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I paid for a suite and I was given a regular room with broken locks. I came back and asked for a suite, they gave me very reluctantly. Even the suite room has a lot of broken things---mold, broken curtains and so forth. The internet was horrible!

Ash, 3 לילה נסיעה, 10 פברואר, 2019

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Not bad for the area, but I prefer Bole

Other reviewers have commented no shuttle was waiting for them upon arrival - I emailed and confirmed my airport shuttle several times, and it was indeed there when I arrived. I just didn’t know WHERE it was, and had to make several calls to find out. The poor driver was waiting for me for some time way outside the terminal. That being said, communication with the hotel via email was slow, if and when they actually responded to me. Staff were pleasant but speak only basic English. Currency exchange at the front desk is a bit below market rate. Rooms were clean and spacious (I had a twin) with a good view. Huge bathrooms and a fantastic shower/bath - hot with great pressure and lots of space. Free bottles of water left in the room every day. Restaurant food was mediocre and average prices for this kind of hotel - the breakfast was the exception (it was very good). Restaurant staff are super lovely, but don’t be afraid to check out some of the great little local restaurants just up the street to the left (25 birr injera meals). Cheap water is also sold at several shops nearby.

Rebecca, 1 לילה נסיעה עם חברים, 29 דצמבר, 2018

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The staff here are top notch! The cleaning staff really made our room sparkling every time. The laundry service did a great job, and was fast. We ate the buffet many times and really enjoyed it. We would definitely stay here again. Only criticism is that the internet was slow. Other than that, really a great stay!

Dana, 5 לילה נסיעת עסקים, 4 דצמבר, 2018

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Very few negatives. Wi-fi had a tendency to conk out every once in a while. A bit far from the main city area. City noise was audible through window. Other than that, very good value. Make sure to have front desk arrange a van if you need a ride to airport.

4 לילה נסיעה, 1 ספטמבר, 2018

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The hotel was located in the middle of the city. you had local transportation at your door step. "It was all good".

Lavelle, 2 לילה נסיעה, 23 יולי, 2018

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Good Service but NOT so good food & location

Although the staff is extremely courteous, i will not recommend this hotel to my fellow travelers because of location of the hotel and the quality of the food served in the room & the restaurant.

Iftikharul Amin, נסיעה אחרת , 30 ינואר, 2014

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Fantastic service

Was good except location

נסיעה אחרת , 19 ספטמבר, 2013

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My Stay at Sarem Inter Hotel, Adis Ababa

I was embarrassed by the Night Duty Manager on the 28th of September 2013 . He claimed not receiving the hotel copy of my booking confirmation from Expedia and refused to call Expedia for confirmation, insisting that I must pay. I had to call Expedia myself using my cellphone before it was resolved by Expedia.

Umar, נסיעה אחרת , 2 אוקטובר, 2013

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