Sites

amazing staff. I never leave a post or review, but in this instance, I have to. Staff was incredible, above and beyond what is expected of a staff! I arrived to the hotel, tired, jet lagged, and somehow how I left my bag in the taxi which contained my laptop and passport in taxi. When I realised it was too late, taxi was gone. I told staff and they got to work immediately: first reviewing video cameras, and asking security down street. Long story short my bag was lost a total of 18 hours, and by the next day I given up hope. Not the staff. they managed to locate the taxi from video down the street and got a hold of the driver. To my surprise, instead of going to embassy and declaring lost passport, I received a knock on the door. It was the staff saying they located by bad and it will be at the hotel in 1 hour. Sure enough it was and with everything in it. talk about customer service!!!! I still cannot believe it

Love this little hotel!

This place was AMAZING. It had everything we wanted (including self-service laundry, large jacuzzi/small pool?, breakfast, etc.). It was stylish, spacious, immaculate, comfortable and the breakfast was fabulous (including the delicious Colombian coffee!). The location in El Poblado was great - although not in the heart of the restaurant area, it is in a safe and quiet area and just a short taxi ride away from the action. And the staff were friendly and helpful. I even asked if this was a chain as I would love to stay in another Sites location! (I believe there are 2 other locations but only in Colombia.)

Great service, cleanliness, and food. Close to metro and shopping in a pretty, quiet area.

This hotel has a wonderful staff. Extremely friendly and willing to go the extra mile for your comfort and needs. The neighborhood is clean, safe, friendly and full of parks. We had a large flowering tree in front of our room and balcony which was full of small parrots, several types of hummingbirds and was great to watch them all come and go. The room was very clean, nice soaps and lotions. The hotel rooms are very quiet. You can’t hear anything from the other rooms or outside noise. The hotel itself is nicely decorated and maintained. The kitchen was a nice size and had the essentials for cooking. The morning breakfast included was nice. Again the staff was GREAT! I would recommend this hotel to others and my next trip to Medellin I would be sure to return. Great atmosphere, Great People, neat hotel.