Liberty Central Saigon Riverside

Overall, all was good except for the horrible breakfast. No soap dish in the shower room. Location is right at the center of the backpackers area.

I stayed here for 9 nights in May with a group travelling for a wedding. I thought this place was very good in many ways. The service here is outstanding, all the staff were very courteous and always friendly. The hotel is not too old so facilities are all in very good condition and well maintained, a very pleasant feature is the amazing roof top pool and bar. We paid for a room that gave us executive lounge access. This was pretty good but in a large group when some didn’t book this option I question question the value, it’s probably worth it if you are travelling solo or with a partner. The best feature was the ability to do some laundry every day at no additional cost. The two draw backs here were the the room size and the breakfast buffet. The room I had was very small and had only limited space and storage to unpack, no draws anywhere!!Breakfast in my view was below par and something they really need to address and improve. Overall I would consider staying here again as I travel to HCMC regularly but there are many other accommodation options near by that represent similar or perhaps better value for money.

Modern room design, comfortable beds, clean, modern TV, good internet; and most importantly, in the context to noisy Saigon, quiet with sound proof windows. After having stayed over a period of 8 years in most hotels in Saigon ( I go once per month), this one is my new favorite. The only "negative" is that the rooms are marginally smaller than in in most 5 star hotels in Saigon, but this is is a perfectly acceptable compromise at the room rates offered.

The hotel is okay but front desk lady is unfriendly and arrogant. I tried to extend my stay but made a mistake inputting double occupancy instead of single. I immediately called hotels.com to change it. Hotels.com reps tried to call the hotel many times without answer at around 10am. I talked to the front desk lady and she kept saying only reservation can make the change. In the end, after a lot of efforts by Hotels.com reps, this hotel still refused to make the change. The next day, I also saw the same lady got into heated argument with other guest at front desk. I think this is not a service oriented hotel. I will stay away in the future.

Fabulous hotel overlooking the river. Upgraded by My to a suite, room 2201. Superb. Use of Executive Suite. Could not ask for anything better. Top quality service from Staff who are highly trained. Always a smile and a welcome as soon as you are either leaving or in the hotel. Booked a few trips with the help from Q.Thanh. Such a charming man and really helpful. Would like to thank the Staff and Management for running a top class hotel. Would highly recommend to all