Hotel Santi

My husband and I, stayed at the hotel Santi, Kraków for three nights, beginning of February, 2020. We were allocated room number 303, up on the third floor. Up in the eaves. I should mention the following. The moment we opened the door into the darkened room, I went flying, there was a step which you were not informed of from the outside. This was most dangerous. Then, I kept bumping my head. The room is obviously a conversion and the ceiling slanted down really low on the street side of the room. There were two small windows down really low. Allowing little light into the room. No view whatsoever. The room had two single beds and I tried to move my bed, the left one as you looked at it, away from the window side and the low ceiling, into the middle, as much as possible. The bed was quite comfortable. The room was large. House keeping was first class. There were tea and coffee making facilities but the fridge didn’t work. When I called reception I was told “It wasn’t a proper fridge” There were some drinks in the “Fridge” that you could have purchased, surely these needed to be chilled? Breakfast was quite comfortable and was served from six thirty. The choice was quite varied, ranging from cereal, fruit, different bread, to a cooked breakfast. There was a machine from which you could select your drinks. I would add that this room was rather noisy. The trams were running almost constantly and we heard the noise of the revellers out in the street.

Best location, you can walk to everything in Old Town Kraków. The staff is very friendly and welcoming. We had two rooms on the third floor -the only thing was that these rooms didn’t have large windows to look out. The windows were just small and near the floor more for air flow. There were also skylights in the ceiling for light. If you face towards the square & have your windows open, it is very loud because of the traffic and the people leaving pubs at night. But then again, it’s near the square so it will be that way... Good breakfast every day!

Lovely Old Town features - good breakfast -helpfulstaff -great location

The rooms were so pretty and the staff always friendly and polite.

Lovely hotel, lovely staff nothing to much trouble,good breakfast will definitely stay here again.

Central location very good breakfast and pleasant staff

Huge rooms, very well heated. Some noise from the trams running past the front of the building, but not obtrusive. Very elegant stylish hotel, very handy for the main square in Krakow.

great hotel and staff. Tram noise outside the window was a bother

The hotel is central, and every major site was within a few hundred yards. It was a conversion of buildings going back hundreds of years, and was physically interesting; the remains of a medieval frescoe was to be seen on one wall. Our bedroom was huge, and the quality of the fitments and furniture was high. It was quiet, looking out over a courtyard to autumn trees and a huge church dome. The staff were friendly and helpful.