Hôtel Haussmann Saint Augustin

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Good location, a few minutes walk to metro, 10 mins to shopping on Blvd Haussmann and 15 mins to Champs Elysees. Public areas in great condition. Great service from the staff. Breakfast ok, a bit expensive. Room was good but needs some maintenance.

Well decorated room. Very clean and tidy and close to two metro stations, cafes and bars. The only two things that let the room down is the air conditioning now working well and the shower doors are to big for the bathroom. Had to climb over the sink to in and out. Reception staff where both very nice and always smiling and saying hello (bonjour)

Where to begin with this awful place...the walls are paper thin between rooms, I heard every word of conversation each night from my neighbors, and they weren't talking at an unreasonable level. I reserved two rooms for me and my friend, we both had our 'do not disturb' placards on our doors, we were travelling abroad and didnt want someone in our rooms with access to our things - the hotel ignored the signs and cleaned the rooms anyways, and hid the dnd placards. When I called the front desk to ask why they ignored their own signs, she stated they checked to see if we were sleeping first and they didnt see the problem since we werent there, I then read them the language that is on their dnd door signs which states 'i do not want my room cleaned' - she said sorry and hung up. Then there's the 'room service' - after decades of travel, I've never seen anything so awful. I ordered a beef dish with potato salad and a soda, which costed about $40 US - what I received was some rolled up cold lunch meat and potato salad so vinegary it was inedible, it was in a plastic container as if they got the meal from a convenience store take out, this was bad food for the US, let alone Paris, maybe the worst food I've ever had anywhere, and for an outrageous price. The a/c in my room would shut off for no reason intermittenly and the unit made some horrendous noises as if it was leaking water. While the location is great, this was my worst hotel stay of all time

When I arrived, the public areas were under construction, the breakfast that was supposed to be included was cancelled, and the elevators were not working. They did not inform me of this until I arrived.