Holiday Inn Express Hotel & Suites Albany, an IHG Hotel

The trip was great. The room was very clean and the bed was so comfortable. I think I went to sleep as soon as my head hit the soft pillows.

It was a nice hotel very clean an I believe because of Covid-19 the staff did not come and bring items to your room. But other than that they were good.

The property was very neat and clean with sanitizing stations everywhere.

My room was not clean. There was hair on the desk, food on the floor, and someone’s sock.

Hotel was very nice and from the employees that completed my check in to the young lady that serve me the “grab and go” breakfast were superb!!!

Room wasn’t cleaned properly. Quite disappointed in my stay.

Staff was great. Very friendly. Hotel and rooms very clean.

The bed was very uncomfortable. Other than that, every thing was very clean. At check in the person was not so friendly.

Great Stay

Family trip for funeral. Carpet in room dirty. Made bare feet black. Bed frames broken and one bed sagged on one side. Shower leak in bathroom made part of wall moldy next to floor. Rest of hotel seemed nice with good service and CoVid breakfast OK. Check room before you unpack. I got there after rest of family and asked why they didn’t ask for a better room. They had already unpacked everything and hotel was busy first night they said. Recommend look before you accept room you are assigned.