El Beaterio

Excellent location and service No parking and no electric power for 1 hr

This establishment is located in an ideal area. Great for site seeing because it is at the center of many interesting sites. Our room was clean with fresh linens and all bathroom amenities. The only downside to our room was that there is no room refrigerator. If you find an employee they would gladly provide you ice if needed. My dissatisfaction were few but the reason why I did not give the place a perfect rating. When we arrived after ringing the bell a number of times a young lady appeared. I am unsure if she spoke Spanish or English for that matter because we exchanged little to no words. She took my ID and disappeared, eventually returned with my ID and walked us to our room. She disappeared before I could get a word in. We did not see her again until we returned from outside but she would open the door and disappear again. Our room TV was not working and we could not report it because we didn't know where the staff disappeared to. The hotel lost electricity twice during our stay. Not for long but again we felt like we were deserted in this large hotel without staff in sight. The second night without electricity we met Rosemary, I think that was her name. She was much more comforting and took her time to apologize and explain to us the situation. We found out that there was a problem with the cable company in the area besides the issue they were having with the generator. The morning Breakfast staff was lovely. Very timely, friendly and attentive. Kudos to them!

The hotel is an original building with a Museum, I felt like I was in another world...there is a lot of history, beautiful rooms, courtyard patio and food was delicious! Will ckme back for sure!!

I am very disappointed with this hotel. I have stayed here several times over the past 3 years.

Our stay was wonderful! The hotel was beautiful and filled with so much history! It was located right in the heart of the colonial zone so everything was in walking distance and felt safe. The bed was very comfortable which was perfect after a long day of travel and the terrace was perfect for sitting and enjoying a glass (or in our case a bottle) of wine! The staff was also so sweet and accommodating. They had plenty of recommendations for what to see, where to eat, and where to pick up things we needed. We also had a very early flight on the day we were leaving and the staff was kind enough to arrange a taxi for us and were there when we checked out to make sure it went smoothly. I would highly recommend this wonderful hotel to anyone looking to stay in Santo Domingo.

Staff was great. Location was great. Room was great. You'll love it.

Wonderful little hotel full of character. This is in one of the oldest buildings in the city and is very well situated to explore Zona Colonial. Rooms are not big, but the beds are and very comfortable. Bathrooms are also small but well appointed. Always love to stay here.

They were having power issues while we were there.

Beautifully decorated and appointed with details including the history of this place. Perfect location to explore the colonial center. Excellent breakfast with fresh fruit and eggs a la carte included. Very helpful staff.

Provides a unique experience - old monastery well maintained. Good location, good service and lots of charm.