TownePlace Suites Springfield

The hotel is very nice and clean. There is plenty of parking in the surface lot. My one complaint is the hotel is located at a very busy intersection across the street from a large hospital. The traffic noise is significant. In addition to the traffic noise, there were ambulance sirens. During my stay there was even a helicopter landing at the hospital. My room was on the top floor and it was still very loud. If you are sensitive to those type of noises or are a light sleeper, you should definitely avoid this hotel. I'm a pretty heavy sleeper so it didn't really bother my until morning.

Drove 4 hours to stay in nice hotel with inside pool. Got there checked in to small room went to go to pool it was closed. They didnt inform anyone till checked fully in it was closed then said we could travel 12 min to swim in other hotels pool. Asked if we could get transfered to other hotel or something cause the pool was main reason we paid $157 for a night they said nope. So start of are vacation was ruined because this because that was what we was going to do that evening is play in pool with baby and they wouldnt make it right. I wouldnt stay at this hotel again and wouldnt recommend it to anyone. They wont take care of their customers if something goes wrong they just want their money. The people at desk are polite but still wouldnt make things right.

Staff went over and above to accommodate us!

Very good room, clean and comfortable