Casa Italia Luxury Guest House - Adults Only

Standing in front of the entrance of the hotel you would never imagine how beautiful it is inside. Rooms are spacious, cozy and have everything you wish for. The outside area is marvellous. One detail is that the pool is cold. The hotel is situated 5 blocks away from the big boulevard. The neighborhood is upcoming and has many really beautiful restaurants.

2 לילה נסיעה רומנטית, 8 פברואר, 2020

חוות דעת אמיתיות של אורחי Expedia

Great place to stay rooms where awesome

Claudio, 1 לילה נסיעה, 19 ינואר, 2020

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Comfortable modern room. Great location for restaurants & downtown walking. Helpful staff.

4 לילה נסיעה, 26 דצמבר, 2019

חוות דעת אמיתיות של אורחי Hotels.com

Beautiful space but very poorly managed

Casa Italia Yucatan is a beautiful space. The bedrooms are very pleasant and the shared spaces, in particular the pool area, are beautiful. Unfortunately, there is little attention to detail and poor customer service, and this really lets it down. There was no hot water in the room we booked, so we had to move to a smaller room. The manager said he'd consider a discount, but we didn't see or hear from him again. There was no toilet paper in our room, or in the toilets in the breakfast room. In our room, one of the closet handles came off in my hand, and the toilet roll dispenser was falling off the wall. The showers had a very low lip separating them from the rest of the bathroom, so every shower led to a wet bathroom floor. The person at the front desk was friendly but not helpful unless specifically asked. For example, they watched as we heaved our cases in and out, when it would have been very helpful if they had simply held the door open. Breakfast was a big disappointment. Although the website advertised a different breakfast each day, it was actually the same - fruit, cheese and ham, and scrambled eggs and toast. Coffee was made early and not replenished so it was often cold. The last day we were there was Christmas Day, and we were told that breakfast would start at 9am rather than 7am. At 9am there was no sign of breakfast being prepared and guests were standing around waiting. Overall, this is a beautiful space that is very poorly managed.

4 לילה נסיעה משפחתית, 21 דצמבר, 2019

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I don’t know why the previous reviews said the staffs were friendly. I stayed for 4 nights. The staffs were not friendly at all except the manager. The area is not very good at all; especially too dark at night. I was not comfortable going out after 6pm when it gets dark. Only good thing was the large room and quiet. I would NOT stay here again.

John, 4 לילה נסיעה עם חברים, 7 דצמבר, 2019

חוות דעת אמיתיות של אורחי Expedia

Everything was good clean and easy xxxxxxxxxxxxxxx

1 לילה נסיעה עם חברים, 5 דצמבר, 2019

חוות דעת אמיתיות של אורחי Orbitz

Beautiful boutique hotel in Valladolid

Great boutique hotel which we used for a one night stay whilst visiting Chichen Itzá and the town of Valladolid. Located well this hotel is cute and clean. The staff are friendly. Only downside is the WiFi didn’t reach the room.

Gary, 2 לילה נסיעה רומנטית, 18 אוקטובר, 2019

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Beautiful, clean, comfortable, friendly, helpful. Fabulous authentic Yucatan breakfast each morning; I never knew there were so many ways to serve eggs, tortillas, beans and salsa. We'll be booking our next stay with Casa Italia. We walked nearly everywhere we went. Three blocks from great restaurants. 15 minutes walk from el Centro, cathedrals, parks. 20 minutes from the famous market. Uber to these locations was less than three dollars U.S.

Ken, 5 לילה נסיעה רומנטית, 9 ספטמבר, 2019

חוות דעת אמיתיות של אורחי Expedia

There was no elevator and for my mother was very difficult up the stairs

Ana, 1 לילה נסיעה משפחתית, 17 מרץ, 2019

חוות דעת אמיתיות של אורחי Orbitz

The staff were absolutely amazing at this property. While it is a little off the beaten path, it was lovely and we would definitely stay here again.

LM, 3 לילה נסיעה משפחתית, 10 מרץ, 2019

חוות דעת אמיתיות של אורחי Expedia