TownePlace Suites Huntsville West/Redstone Gateway

The hotel's website needs to make the pet fee more accessible to guests. I chose this hotel based on the fact that pets were allowed. I was not aware of the $150 non-refundable pet fee until we were checking in. If I had known about that I would have booked a different hotel. Our room was average. Nothing exceptional. Looked run down. Due to them not informing guests of the non-refundable pet fee, I will not be staying at any Marriot hotels in the future.

Was charged twice for the room that has since been credited back. Other than that small detail, the stay was GREAT!

The room was very comfortable and spacious. Loved having the kitchen facilities. The location was great. Staff was friendly and helpful.

I enjoyed the cleanliness, the amenities of the room and the professionalism of the staff. The WiFi was very spotty and didn’t really work all that well—my only complaint.

My stay was comfortable. The only problem was the air conditioner vent continuously blew. Somehow the "auto" button wasn't working. Staff was very nice and professional.

Everything was great especially loved the kitchen but one down fall was the water pressure in the shower was very minimal which made for a horrible shower.

Nice clean hotel, no complaints. Like the small kitchen area, good breakfast and pool.

Suite was nice, pool was out of service and it was 90 degrees every day no pool

Great hotel and location. The room was very clean and comfortable. Would definitely stay again. However next time I hope that they have the swimming poll situation resolved. The pool was not usable due to a green substance had formed in it that they were unsure of what it was.

Air conditioner in room was leaking water all over the carpet. The hotel felt old even if it was refurbished. Nice staff. Good location!