Art and Music Spa Resort　Manatei Hakone

This hotel for the price you charge/they charge is unacceptable - not worth it.

Service way beyond expectations. Clean environment and great food.

Room is very nice and wonderful view. Bus station is at the front of hotel. Very convenient.

Hotel was close to a bus stop which made it easy to get back and forth from the main town as well as the train station. Hotel was a bit dated but clean and well maintained, specially the private onsens. The meal was great and the restaurant was organized as small private rooms which were very relaxing, specially using the provided Japanese robes. We were not able to stay for breakfast so can't speak to that.

Excellent onsen facilities, especially the private onsens available for guests to use for free. The food at the hotel is fantastic, especially dinner, where the presentation of each course rivals that of very well established fine dining restaurants. The service staff in the hotel very helpful and attentive. Overall, a highly recommended peaceful and serene retreat to relax and enjoy onsens in Hakone.

Friendly staff, awesome amenities, and great food! Private bath is a bless. Among the staff Ms. Ou speaks perfect English.

Beautiful views, very welcoming and friendly staff, wonderful room with a private onsen.

Location food. Bus stop just outside hotel to arrive or go to places. We had a love.y room with Japanese style sitting room . This window perfect view of trees now with colour leaves in Autumn. Waterfall can be sighted from our room and u can hear the sound of water running which is very pleasant. Hotel very clean. Staff polite and very helpful. Breakfast and dinner very good. Will return.

We always find a way to enjoy any experience so we made the best of this stay but for an unassuming traveller this could be a disappointing property if they are not prepared for this experience. The rooms are slightly older and not as remodeled as we have come to expect in Japan but maybe on par for this Hakone area. The hot spring in the hotel the included dinner and breakfast were all a wonderful experience. There are only 18 rooms here so it feels very exclusive.

Onsen tub was luke warm in our room. would have liked it a little bit warmer, like in the private bath on the 2nd floor. Our dinner was more for vegetarian, which we are not. Would like to have more meat and seafood variety. Breakfast was okay. We like the room size and view. Location was okay.