Global Luxury Suites Fenway Park

We stayed here for the convenience of getting to a local hospital and price. It was a great place for my family. We lost a loved one and it gave a wonderful place to grieve before driving home the next day.

Extremely high service fee added together with taxes.

Poor communication regarding parking we checked in at 4 pm and checked out a 9 am the next day; they charged us for 2 nights at $55 per night

We booked a 2 bedroom apartment MONTHS in advance. We paid for the hotel (no refund allowed). Two days prior to departing for Boston we received an email (good thing we check email!) from Global saying, 'We have a long term guest that is in the apartment you will be staying in, that is looking to extend another month. We are asking if you would be interested in moving your apartment. We have 2 one bedroom units or a 2 bedroom apartment 8 miles away. I responded that I would not like to move since we are a party of 5 and my two young daughters are traveling with us. Email #2 said that the current guest is not going to move due to medical conditions and I was now bumped (forced) to move and offered Uber $ since it is away from Fenway where we wanted to stay and walk around. I do not buy this story. I believe the long stay guest bumped the short stay guest and this is BS. In the end we were BUMPED/FORCED to move. We moved to the Global suites in China town...just on the edge of the sketchy side of town and no Uber $ because this condo was an 'upgrade' to the condo at Fenway. Really? I will not book with Global again. Nor will I ever recommend anyone book with Global. Warning...even if you pay for your accommodation in advance...you may be bumped. Signed, Angry and frustrated customer.

The first apartment they gave us was not clean and had many things wrong with it. After the dishwasher flooding the apartment Churchill finally relented and gave us another unit. This one didn't have a working dishwasher and I had to call maintenance again.