Best Western Voyageur Place Hotel

This is our second time staying & I know we’ll be back. The staff is friendly, the rooms are clean & comfortable, & it’s a great hotel where we like to just get away for a bit since we can’t travel outside the area at the moment. Thanks for being a great establishment.

Great stay. Near the hospital. Very comfortable and able to accommodate my request of higher level floor. Liked that pay for extra stay in room for the afternoon as my discharge from hospital later in the day. A place for my drive to wait

It was nice, clean, cozy, quiet, and well-supplied with what we needed for a night

The service and staff were both very accommodating and helpful! I appreciated the extended check out time and efficient service whenever we needed assistance. Thank you to Jack at front desk. The exterior of the hotel seemed a bit dated, but the room we stayed in was lovely and very clean.

The room was very clean and comfortable. The front desk staff were friendly and very helpful. I would stay at this hotel in future and recommend it to others. The hotel location is well located and very close to all amenities including a major shopping mall across the street.

Walk out room and easily accessible to your car. Walking distance to mall and other places to eat

I have stayed in some sub par rooms, but I have never left a bad review anywhere, ever. I selected the very best suite that was available. After checking in we were advised that we had to drive around to the side and enter there. At the side, we could see that there was obviously people living here full time. Fold up chairs of all makes and colours outside exterior doors, Halloween decorations on a few doors, were the warning signs. We had to enter through a side entrance that was like an indoor smoking section to get to our door. Thankfully our room did not smell like smoke. Room appeared to be clean and spacious but we still wiped it down. I went to get ice that was outside our door (in that apparent entrance smoking section) and the ice machine was broken. Sign above it indicated if broken to go to another entrance and up 3 floors, obviously this is happens a lot at this hotel, During a pandemic this is totally unacceptable. I called the front desk and requested ice and a person did bring ice. Later that evening my 84 year old mother went to have a bath, water was disgusting and a yellow/brown color. We let it run for 15 minutes, it did not get better. After a long day travelling, anxiety about staying in a hotel in a hot pandemic zone, this was very upsetting. I called the front desk to ask they pass this complaint to the Manager. We were too exhausted to move to a new room, especially in a pandemic. No one ever contacted me, nothing.

Front desk was friendly and easygoing. It was a lovely hotel room. The location... was awful, very sketchy people around your room all the time and there was a fentanyl overdose in the hotel while I was there.

Nice stay - TY