Quality Inn and Suites

Love this place.

Love this place, all the staff are awesome and the breakfast is amazing.

Terry, 1 לילה נסיעת עסקים, 13 ינואר, 2021

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Only place to stay for sure.

I have never had a problem or a bad stay at the Quality in Westlock, alway a please staying there.

Terry, 2 לילה נסיעת עסקים, 11 ינואר, 2021

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Not bad.

Staffs were good but the bed was kind of old. It's an old hotel in a small town. I understand. Not bad in a small town while I'm looking for an apartment. Even after I checked out staffs help me. Very good people but old.

HEE SUN, 7 לילה נסיעה, 16 דצמבר, 2020

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I found an earplug, which I don't use and never have used in my life. in the bed, under the covers. the pillows did not smell like they have been washed and the room smelt like cigarettes

jayden, 4 לילה נסיעה משפחתית, 9 אוקטובר, 2020

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Worst sleep ever!!! Staff was nice

We had a very large room that was clean, but the beds are very hard! Pillows felt like they had gone through the wash too many times and were lumpy. I seriously considered sleeping on the floor. When we returned to our room later in the evening on the first night neither of our key cards would work. The front desk clerk did fix them right away, but still a pain.

Kerri, 2 לילה נסיעה, 9 אוקטובר, 2020

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The check in process was not easy. The person behind the desk seemed confused The restaurant evening dinner was disappointing. The mashed potatoes were instant and had a grey color to them. The chef wanted to know if the hot turkey sandwich was open face and did I want gravy. The server was new and she tried very hard to try and make our experience a positive one.

1 לילה נסיעה עם חברים, 7 אוקטובר, 2020

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The room felt really welcoming and cosy. Beds were really comfortable. Brown bag breakfast a nice touch, really appreciated that as we had a long journey ahead.

1 לילה נסיעה רומנטית, 28 ספטמבר, 2020

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IT was a very nice stay quit and relaxing.

Kass, 2 לילה נסיעת עסקים, 8 ספטמבר, 2020

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Very clean & staff super friendly. Comfortable beds. Great price for the room👍

Jc, 2 לילה נסיעה משפחתית, 3 ספטמבר, 2020

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Terrible service!

I had booked 2 rooms for 3 nights for 2 employees. The reason I chose this hotel is because the website specified t had a restaurant on site and free hot breakfast in the mornings. They were not told upon check in that the restaurant was closed and there was no hot breakfast. After the first night they had called to notify me, so I called the hotel. I spoke with a young girl and informed her the men would be checking out because the hotel couldn't accommodate their needs as they work long days and needed hot meals. She proceeded to tell me that they have drive thru only and there were bagged cold breakfast at the front desk if they needed. I asked her if they were informed of this upon check in and at first she said no, then a long pause and said yes. They were not informed! I then said they will be checking out and I would like a refund for the other 2 nights. She then said she couldn't do a refund without the actual card. I told her I booked it online with a company card. She then told me she didn't know how to do it. I asked to speak to a manager and she told me there was no manager working. I asked her when the manager would be in and she said she wasn't sure and that she was very busy running around doing everything. By this time my patience had ran out. She said she would try ang figure this all out and call me back within an hour. NO call back. I then call back and get a different girl who told me there was no manager there again. I'm am yet to hear from anyone..

John, 3 לילה נסיעת עסקים, 27 אוגוסט, 2020

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