The Machan

The property itself is remarkable but the staff need to be better trained. I have booked 3 different cottages. The room was damp due to rain.

Average Stay. Food Too Expensive. TV not installed in any room.

Room: They downgraded my room without informing me nor did they reimburse me for the difference.My room had a king bed but without an actual king size mattress. They used two smaller mattress that ran a gap in the middle which was very uncomfortable. Also, linen quality was bad. Towels had threads hanging from the sides Food: was awful - was served cold, lacked salt, tasteless. Since there was no other restaurant in the vicinity we were stuck with it. Service: Staff members were very rude and the service was terrible. The hotel claims to provide some services but they are at an additional charge. WiFi is at an additional charge!!!! What hotel that charges $300 USD a night charges extra for a slow 2GB data limit wifi. Parking: No proper parking spaces. All in all I had a terrible experience staying at the Machan. For the prices they charge they are in the business of ripping you off for sure. Definitely not worth the price I paid. They should probably clarify their tagline "AT THE MACHAN WE’RE NOT JUST SELLING YOU A ROOM … WE’RE IN THE BUSINESS OF CURATING EXPERIENCES THAT LAST A LIFETIME" .... AWFUL EXPERIENCES I.E......

Evening was very boring ....... No entertainment no TV in room , AC not working properly

Fantastic experience. We had a great time. The cabin in the woods is absolutely gorgeous. The service is tad bit slow but the staff is courteous.