Park Inn By Radisson Amsterdam City West

1. When I booked this room I paid extra money to ensure we had a kingsize bed, but when we got there the kindsize bed was just 2 singles pushed together, which was disappointing considering i'd paid extra 2. Check out time was 12pm but there was no time specified for check in so when we arrived after our flight at around 10:30am we were told they couldnt guareentee us a room until 3pm. Little bit annoying. 3. At check in we was informed that breakfast finished at 10:30am, the next morning at 10am we went down for breakfast and when I asked for a table for 2 the hostess told me breakfast was finished. I told her that we had been told 10:30am and she said yes but most of the food isnt out anymore, theres only a few thinga left. Also, dissapointing.

Great place to stay 2 stops from airport and 1 from Amsterdam centraal on the train , hotel very nice , clean and friendly staff , only down side coffee and milk not replenished after using them 1st day

Thoroughly enjoyed our stay ... hotel is perfectly located close to railway/ tram / Metro station.. easy access to city 👍

Nice hotel bit out of town if you don't mind a 25-30 trip to central, it has a small swimming pool and a gym.

The hotel was perfectly situated and the rooms were nice. However the air conditioning didn't work in one of the rooms and we asked for it to be fixed 3 times a day for 3 days before it eventually was. 2 of the bathrooms started to smell very badly of sewage, on the second day I phoned reception who said they'll send someone up but no one came. The bathrooms smelled disgusting for the remainder of the trip. The toilets on the basement floor also smelt like this. The blinds were broken in one room and the kettle in another. I asked for teabags from reception twice they said someone would bring them twice no one did. The third time I asked them to leave some at reception and I'll come back and collect them, this is the only time I got them. The main issues were the bathroom and AC. The others would have been minor if staff actually apologised or tried to fix the problems but the service was not the best. Upon checking out I told the lady about all these issues to which she just said ok we'll check out out. At the very least she should have simply apologized for the inconveniences and issues.