Sanctoo Suites and Villas - CHSE Certified

Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.

E, 3 לילה נסיעה, 21 נובמבר, 2018

חוות דעת אמיתיות של אורחי Expedia

We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.

Yi Lian, 2 לילה נסיעה רומנטית, 3 אוקטובר, 2018

חוות דעת אמיתיות של אורחי Hotels.com

The best hotel in Ubud, maybe the best in Bali

This is without doubt one the best hotels I have stayed in. Very personal, very thoughtful and amazing service and quality. The grounds are stunning, the rooms are huge, the free entry to the zoo is also great. I would recommend this as the best hotel in Ubud easily maybe the best in Bali!

Joshua, 6 לילה נסיעה רומנטית, 23 דצמבר, 2017

חוות דעת אמיתיות של אורחי Hotels.com

Beautiful place to stay. Just need more food variety.

Samir, 3 לילה נסיעה רומנטית, 10 ספטמבר, 2017

חוות דעת אמיתיות של אורחי Hotels.com

Luxury retreat

Amazing villas! The staff are amazing and couldn't do enough for you and you are also staying right in the grounds of the zoo which is amazing. The zoo itself is lovely, quite small but a really enjoyable morning or afternoon out. The villa and private pool are beautiful with a huge bathroom. The only downside is the restaurant which although is good quality lacks a little in menu choice.

Luke, 3 לילה נסיעה רומנטית, 18 אוגוסט, 2017

חוות דעת אמיתיות של אורחי Hotels.com

Beautiful hotel with friendly staff. Unfortunately very few of them could speak English, including the front desk staff at times, which made organizing simple things like transport and the bill very difficult.

Georgia, 3 לילה נסיעה, 5 אוגוסט, 2017

חוות דעת אמיתיות של אורחי Expedia

Great Stay at the Luxurious Villa in Bali...

The VIlla is just like heaven you can imagine anything more on this. The Staff is too Friendly and really helpful. The rooms are super clean and you feel like you are in palace.\ Just need to improve on Vegetarian stuff and Breakfast keeps repeating always which is a bit sad.

Gaurav, נסיעה אחרת , 31 מאי, 2016

חוות דעת אמיתיות של אורחי Expedia

Amacing and beautifull hotel!!

Rooms: perfect, 100% privacy, clean, luxurius... excelent!!!

נסיעה אחרת , 4 מאי, 2017

חוות דעת אמיתיות של אורחי Expedia

Stunning villas

The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.

Wendy, נסיעה רומנטית, 13 מאי, 2018

חוות דעת אמיתיות של אורחי Hotels.com

5-star luxury at its best, spectacular stay

I've stayed in many hotels around the world and this is by far the nicest place i've ever stayed. It's quiet, serene, the staff is incredibly attentive and the food is incredible. Having your own private pool is incredible. I cannot recommend it highly enough!

Victoria, נסיעה אחרת , 25 אפריל, 2017

חוות דעת אמיתיות של אורחי Expedia