Riad Eden

The night before we were set to checkout, from our 7 night stay, we returned to the Riad at 11PM where we were handed a bill from the night manager for local taxes and a airport transfer for the following morning. Why would I be invoiced in this manner? We had only asked if they could contact a taxi for us so pre billing for a taxi is weird also. When checking out I informed the owner that I would pay for the city taxes (385 MD) and nothing else. He says "cash only", when they clearly have a credit card machine and after a minute of awkward arguing he decides to run the card. I specifically said, I would pay the "taxes only" several times to him and he comes back and casually tries to cover up the receipt where he charged me 550 MD. The total of the taxes and for a ride I hadn't asked for, nor received. It's bad enough that these "taxes" were added the last night of our stay and not previously discussed. POINT BLANK. Do not stay at Riad Eden. The owner / guy running the Riad is extremely shady. Super pushy and rude. He ended up chasing us down the street to where the taxies pick up, which made us super uncomfortable. Saying he had a car for us. During our stay he lurked around and constantly pushed for us to eat there every time we came and went. It's like, I came here to explore all over the city I don't want to eat at the Riad every single night. Wifi was extremely poor as well even located close to the router. We didn't read up, however seems like this guys antics are well

Nathan, 7 לילה נסיעה, 1 נובמבר, 2018

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Room was good but service wasn’t tht much good .... not to much choice in breakfast , poor wi fi ...

Sonali, 1 לילה נסיעה עם חברים, 15 אוקטובר, 2018

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READ THIS BEFORE YOU BOOK

We checked out two hours after arriving. From the moment we arrived and were greeted by the cleaners and the handrail was hanging off the wall, we knew we had made a mistake. The photographs are cleverly taken as the rooms and facilities are very small and we had the biggest room! The terrace area has a bed for all 6 rooms to share and a pool which at best is 6ft by 6ft pool I kid you not and any more than 2 people on the bed or in the pool is packed ... I challenged the owner who agreed a full refund if I left so he escorted my wife and I to the street and left us there..... Two women in a bazaar in Morroco without even checking we could get to a taxi with our luggage. He has since told Hotels. com that he won't refund us and these guys are a waste of time as well.

Mandy, 7 לילה נסיעה רומנטית, 14 יולי, 2018

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Home from home

Great location - homely, safe. Appears different to the pics online (but so do I with a filter) great price and would stay again

3 לילה נסיעה, 30 יוני, 2018

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Lovely Traditional Riad

Great confortable Riad, lovely welcoming staff and in a perfect location. Reasonably priced.

John, 7 לילה נסיעה, 23 ספטמבר, 2017

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beautiful and wonderful service

It was a beautiful Riad in the heart of the medina in Marrakech. The service was wonderful and so was breakfast, which was included. Our room was very clean and comfortable. The owner was there everyday and gave us helpful tips as well as directions when needed. We would stay here again for sure.

John, נסיעה רומנטית, 30 מרץ, 2017

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Really good hotel

Probably the best part of our trip to Marrakesh, the hotel was really good and good food buuuut one of the night staff wanted 20 dirhams just to bring us a pot of tea which I think is a bit ridiculous that carrying a pot of boiled water 4 metres is tip worthy. Seems to me like a normal expectation from your hotel not extra going the extra mile. Beware of the transfer they charged us €15 for a transfer to the airport but that's a round trip rate also they had a guy come and fetch us from the hotel and he put out bags on this trolley, I thought he was the driver turns out he was just a random that expected another tip but we thought there was only the driver left to tip before we left and didn't have much on us which was a bit annoying. I don't understand why they conned us into having to pay this guy a tip presenting him as a driver and not giving us the option to carry our own bags (which I would have done since it was literally two small, light, hand lagguage bags.

WaryTraveller , נסיעה אחרת , 21 דצמבר, 2016

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Lovely Riad in centre of Marrakesh

The Riad was lovely and the staff helpful. Dinner was delicious. Very authentic atmosphere - nicer than a hotel. The Riad is difficult to find initially, so I recommend getting dropped off by taxi at the Mellah then arrange for someone to guide you to the Riad - I found a local at the cafe, but perhaps the taxi driver could assist. Agree on the price beforehand - no more than 20 Dihrams if in daylight. Once I arrived at the Riad it was easy to find my way around. Taxi to the Mellah should cost no more than 100 Dihrams if in daylight.

נסיעה אחרת , 28 מרץ, 2017

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This Riad was absolutely beautiful and exactly what I was looking for while in Marrakech. The owner Jerome is kind and helpful and all of the staff members are wonderful and do a great job! The Riad is in a great location, has wonderful rooftop patios and is very quiet. 10/10. Thank you Riad Eden! I would happily recommend this place to others and would love to go back someday.

Anna, נסיעה אחרת , 2 אוקטובר, 2016

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Good location, not as large/smart as expected

Good communication with owner before we arrived. Arrived 10pm, had dinner as arranged, expensive for what it was but convenient. Man working there was friendly, didn't speak much English & didn't explain anything. Went on our own to find the roof terrace, small with tables & chairs. We had the most expensive room, Chocolat, but it wasn't worth the extra money as no window; it was dark to spend time in when we returned each day for a short rest. Chairs on balcony not very comfortable, as balcony looked over courtyard, not very private. Coffee room seemed nicer with a window. When our planned Imlil excursion didn't work out, the owner helped us & offered one of his tours. He assured us the Three Valleys trip was nicer than the Imlil one, and as it was a private tour we could just ask our driver to take us to Imlil as part of the tour. So we agreed. But at the start of the tour the driver said he could not take us to Imlil. We agreed to do his trip; once we were driving he got very heated about taking us to Imlil even though it was not as good. We certainly did not want him to take us somewhere he clearly did not like and it was an unpleasant atmosphere trying to persuade him just to stick to the trip we had agreed. Trip itself was great, driver left us to go for walks on our own and then met us in the car, but no visit to a village as we had asked for. He got very angry again at end & wanted to go to Imlil. We didn't want 2 hrs in the car with someone so angry. Unpleasant end.

Polly, נסיעה אחרת , 9 אפריל, 2017

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