Ocho Rios Villa at Coolshade IV

Unprofessionally Managed

I gave the hotel facilities and condition, room cleanliness and comfort an excellent rating. Everything else around that was a disaster. A few days prior to arrival you get a long message outlining additional fees that were buried in the reservation. There is a $25 per day destination fee. There is a $60 cleaning fee. Check out is 9 am. If you want it any later there is an additional $35 fee. The message you receive also describes how to set up check in. You must contact the villa manager when you land and then again when you are approximately one hour away. We did this exactly as described and the person checking us in was still 45 minutes late. When we checked in the WiFi was not working. We were told it would be fixed the next day. It was not fixed. We were then told the internet company would be there to fix it the next day and we needed to be present from 8 am until 12 pm. WE WERE ON VACATION! The people in charge of the property were very difficult to get a hold of and only after contacting the booking company would they respond. When they would they were always rude and disrespectful.

Timothy, 5 לילה נסיעה משפחתית, 23 נובמבר, 2017

חוות דעת אמיתיות של אורחי Expedia

PRICE VERY CHEAP FOR EXPERIENCE WE RECEIVED

Wonderful place to stay while in St Ann. Clean smoke free villa, courteous and friendly staff. The pictures does no justice for this spacious villa, feels like a home away from home. The furniture are of dark shade so their photos doesn't really show the quality. The furniture was expensive and of high quality. I love the creative artwork in the front yard. I'm a active person and to see that ALL the amenities are well kept was awesome!!! We took a cab to Mystic Mountain that was mind blowing. I will be coming back to this property for a longer stay so much to do not enough time!!

J'Uni , 2 לילה נסיעה, 19 נובמבר, 2017

חוות דעת אמיתיות של אורחי Expedia

You just have to experience this oasis for yourself. Not going to say another word.

XiPing, 2 לילה נסיעה, 19 נובמבר, 2017

חוות דעת אמיתיות של אורחי Expedia

Relaxing in Ocho Rios

The place, the staff I cannot complain about, the villa was well coordinated and the beds were the pretty comfortable. The neighborhood was gated/secured and quite. The location was just outside the town and close to shopping. I would recommend this to anyone desiring a stay of comfort.

Melissa M, 1 לילה נסיעה, 17 נובמבר, 2017

חוות דעת אמיתיות של אורחי Expedia

The villa community is extensive and nicely maintained. I like the size of the infinity pool and the way it overlook the other villas. Enjoyable stay.

Donald, 1 לילה נסיעה משפחתית, 17 נובמבר, 2017

חוות דעת אמיתיות של אורחי Expedia

Relaxing

The scenery and the comfort was excellent. I was relax the whole entire trip and was able to go shopping and have fun. Would recommend this hotel to everyone. This is where I'll be staying on my next trip.

Dwayne, 5 לילה נסיעה, 14 אפריל, 2017

חוות דעת אמיתיות של אורחי Travelocity

awesome

I enjoy every moment I spend at the villa I rented. The cool ocean breeze was so relaxing. It was a home way from home. Will stay there again on my next trip.

Dwayne, נסיעה אחרת , 24 אפריל, 2017

חוות דעת אמיתיות של אורחי Travelocity