USA Hostels Hollywood

In general, it was a fairly positive experience. A halfway decent continental breakfast in the morning. A few nights, some other guests made too much noise in my room. Also, I lost a few quarters on a washer. My money was promptly refunded and that’s good. I received a pretty dimwitted response when I mentioned that an “out of order” sign should be placed over the washer that was apparently nonfunctional. His response was “the light’s out, that should tell you what you need to know. “ That was a pretty callous response and it does not tell one anything. It’s not enough for just a light to be out in a washing machine. An “out of order” sign needs to be placed over a no functioning washing machine so that it is unequivocally clear that it is nonfunctional. That response was pretty callous, assanune, and apathetic. Other than those few things, it is a pretty good value. The tours are wonderful.

I loved my stay at the hostel. The staff were super helpful and interesting, and they offer a ton of free tours, shuttles, and activities. Take advantage of these - the group trips are a great way to make friends. The accomodations are very clean and comfortable but I definitely recommend bringing earplugs - it can get pretty loud in a room with seven other women, and the room WILL fill up on the weekend!

Convenient location, walkable to lots of activities. Reception service was well below average. Except for one lady, all reception staff I interacted with seemed like they didn't want to be there, like their job was a huge inconvenience to their day and I observed on multiple occasions, the reception staff talk to people as if they were stupid for not knowing how the hostel was being run. One guy asked about an activity on the brochure but apparently it wasn't on the board. The female receptionist kept repeating "if it isnt on the board it's not happening." Just kindly explain that you are unable to host that event today and suggest an alternative. Some guys where even complaining about work in front of guests. The event hosts were fun and friendly, made some new friends while there. Breakfast was done well. The kitchen crew were nice, respectful and accommodating. Male housekeeping staff member was cleaning bathroom, I thought a roommate was inside. He did not make sure female guests knew he was in the room. Post a note on the door so we see it before entering and beginning to change clothes.

It was really good trip! Thank you for your kindness~ :)

Location was excellent but other guests inconsiderate, making noise all night so couldn't sleep.