Courtyard by Marriott Hakuba

Everything is amazing!

3 לילה נסיעה עם חברים, 2 מרץ, 2020

חוות דעת אמיתיות של אורחי Hotels.com

Check in is very slow. Receptionist not property trained. Room is clean and modern with hot spring tube.

1 לילה נסיעה משפחתית, 26 ינואר, 2020

חוות דעת אמיתיות של אורחי Hotels.com

Check in was very slow. So was check out. Room is very clean and they upgraded us to room with hot bath which is much needed. Lots of people in public hot bath after skiing. It’s very expensive we paid 75,000 yen for one night with hot bath. The second night we paid 60,000 yen without hot bath. The price us without breakfast.

margaret koo, 1 לילה נסיעה משפחתית, 25 ינואר, 2020

חוות דעת אמיתיות של אורחי Hotels.com

My family of 4 (2ad,2ch) stayed at this hotel mid January for our Ski Trip. The room was spotless and had everything we needed in it. The kids (and adults!) loved the outdoor bath and we did this each night - very relaxing and most nights we seemed to have it to ourselves (the mens anyway). The hotel does a 'free-flow' couple of hours with free drinks and snacks if you don't have your room cleaned that day - we also took advantage of this! We ate twice in the restaurant which was nice, but never had Breakfast (a bit too pricey for me). The hotel is really well located if you drive, and if you don't then its also well positioned on a bunch of different local shuttle routes right to your door! Mastering the shuttle system in Hakuba is a must! Also, if you let the hotel know your arrival from either the Bus or Train station they will pick you up and drop you off in their courtesy shuttle. The staff were friendly and the services was excellent. NOTE that you could not easily walk to the ski jump as there is a river in the way, so shuttles are a must. Very well located for the eating places in Echoland. Vending machines for non-alcoholic AND alcoholic drinks. Ski locker room which left our ski gear warm and dry each morning. We felt this hotel was a great base of operations for Hakuba.

6 לילה נסיעה משפחתית, 11 ינואר, 2020

חוות דעת אמיתיות של אורחי Wotif

The staff is very friendly and helpful. The in-room onsen is good and we got a lot of use out of it however the room is quite small for a small of four in the premium room.

5 לילה נסיעה משפחתית, 4 ינואר, 2020

חוות דעת אמיתיות של אורחי Expedia

Wonderful convenient property. However must have more washing machine and commercial powerful dryer as this is ski hotel and EVERYONE wants to dry clothes/gloves/scarf/socks overnight ready for more ski in the morning so big fights over 3 dryers every night!

KM, 6 לילה נסיעה משפחתית, 3 ינואר, 2020

חוות דעת אמיתיות של אורחי Expedia

Great stay at Courtyard Marriott, with awesome customer service and location so centrally located. Would highly recommend to others

2 לילה נסיעה עם חברים, 25 דצמבר, 2019

חוות דעת אמיתיות של אורחי Expedia

The property has the Onsen options.. privately in the rooms ( we opted for this) as well as a pubic Onsen. Staff however need to be be more informed of the shuttle bus and ski slopes options. Seems very limited with this knowledge. Shuttle bus runs was also in limited we have had to catch a taxi several times which was about $20 per trip.

5 לילה נסיעה משפחתית, 23 דצמבר, 2019

חוות דעת אמיתיות של אורחי Wotif

Excellent hotel, staff needs training

Amazing hotel with excellent facilities. Love the onsen and the size of the room. Beds and futons were very comfortable. However, staff needs more training. When I checked in, I was given a key for an occupied room and had to go to front desk to get another room. Didn’t get an apology from the reception but got an apology from a nice staff from HK who also offered us some drinks and snacks. Room service was very quick though. Hopefully with more training, staff can improve otherwise this hotel is more than perfect!

2 לילה נסיעה משפחתית, 22 דצמבר, 2019

חוות דעת אמיתיות של אורחי Hotels.com

Lovely hotel in Hakuba

Really enjoyed the hotel. Especially the room with your own Onsen tub. That was fantastic every day and morning before going out to the slopes. The hotel staff all friendly and helpful but truth is this hotel is difficult to get to the Happo One ski lifts. And the staff really not knowledgable in daily ski conditions or transportation options. They print out a report and can pass you a shuttle schedule but that’s not really helpful. If you ski target is Hakuba 47 your good the shuttle is right out the door. If it Happo one we found ourselves walking 25 minutes. It was just easier. So wish the staff had more insights and skills on the skiing conditions, recommendations and transportation system. The food is ok and expected. Room service menus really limited I think there is a missed opportunity for them to put a chef on this property. But all in all I loved this hotel and would certainly stay again.

Gregory, 7 לילה נסיעה משפחתית, 21 דצמבר, 2019

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