Hotel KOZA

It's located at center of Okinawa city. Supermarket and some restaurants are just around the corner. Security of this hotel is very good because guest can't use the elevator unless they touch the panel by room key. There is a limited parking but they have parking lots in three different locations, so normally you can park your car without any problem.

They have small breakfast in every morning that is free for the customers.

Nice clean and affordable; great location, easily accessible. Bed was a bit hard but clean; sheets changed daily.

Typical business hotel. Didn't like the fact of them insisting on seeing my residency card and not asking for any identification of my Japanese colleague. Breakfast was just bread and weak coffee. Bed was firm to hard but had 6 pillows with different firmness.

On the website rooms look much much bigger than reality, so be careful the room is going to be very tiny, way too small for two adults. You only get one key so if one leaves the room there is no way for the other to go up since the elevator needs the room key to unlock the floor. I asked for a second key but I was told no “only one key”, I think the hotel does this to limit the use of ac when the guests are not in the room, which would have been good because Okinawa gets extremely hot and humid. Check out is at 10 unlike most other hotels at 11. If you have car rental or personal car 500 yen or $5 daily parking fee and parking spots are tiny as well and limited. Staff was friendly and hotel is very clean but I will not book with this hotel again. I think the hotel is more for local guests not for westerners.

Great air conditioning, clean and the staff were friendly and efficient. The rooms were well-looked after.

The staff were extremely incompetent in working to assist my spouse with checking in to her new room. We had reserved another room following the expiration of her current room, and she would if had to wait five hours in the lobby between switching rooms, rather than let her stay in her current room to wait the other room. Poor service to a recurring customer. On top of this, my spouse had to listen to the staff make unprofessional remarks regarding the situation above. They thought she didnt understand..(the manager allowed this by the way). Shame on this business! Hopefully the staff have improved to respectfully assist their guests. I would try this place only as a last resort.. there are much better places at half the price.

The hotel room I is small but very clean and nice. Carpet and bathroom are really clean, room is complete with all the things I need, wi-fi is free and strong, employees are polite and accommodating.

The bathtub should have a handle and a mat for safety. Maid did not clean or replace used cups. Free pastry and coffee were good but I was not allowed to take pastry into my room. Why/ Coffee was allowed to take to my room. A/C and heater remote was only written Japanese and not English. Same for microwave. TV had no English channel.Should have a couch in lobby (2nd floor).

The hotel is designed for business people and the rooms are very small. We had a twin room, therefore a bed each with barely any additional room for our luggage. The bathroom was a capsule style bathroom and somewhat a kin to being on an aircraft. I am used to Japanese baths being small but this one was too small. The hotel offered a free breakfast of bread rolls and croissants with coffee or juice. This was ok to say it was free. We were staying in the hotel due to visiting a friend near by however the area the hotel is in is not pleasant. Everything was closed except local convenience stores and bars I personally would not go in to.