XO Hotels Couture

My son and I requested two double rooms. We were given two triple rooms which consists of three single beds. So you had to sleep in a single bed. The room was cold and the duvets were thin and pillows mis shaped and lumpy. The staff didn’t care when we pointed this out. The hotel is miles away from everything and the breakfast selection was poor for the cost.

Excellent modern hotel with large, comfortable rooms. Nice breakfast buffet with friendly and helpful staff. The hotel is a little bit away from the center but with a stop right outside the door for the #2 tram line. Great for the knowledgeable traveler or the adventurer. Definitely would stay there again.

Based on the reviews, we expected a bit more from the hotel. It was not bad but certainly not "superb". What it lacked mainly is the attention to detail that would expect in a 4-star hotel. It felt like that the staff was not really there for the guests - they were not rude but certainly not welcoming either. Check-in/out was simple, rooms were ok but very noisy! You could hear everything that was going on outside in the street and hallway, which was especially annoying because some of the rowdy guests. The beds were quite uncomfortable (especially the pillows) too so getting some rest was not easy. The breakfast was again just ok, we have seen much nicer selection in other Dutch hotels. The tables were not promptly cleaned and prepared for the next guests, the staff did not seem to care. The juicing machine was nice but some of the oranges on the side waiting to be loaded in the machine were moldy... hopefully, they did not make it in the machine. The game room/gym were good. The location is convenient to the tram but it does take about 25-30 minutes to get to downtown where the "action" is so keep that in mind.

Excellent hotel. Spacious. Great facilities. Good location.

The place was very clean and looked modern. We were very happy with our stay at the XO!