Rila Hotel Borovets

Very good

Adam, 5 לילה נסיעה עם חברים, 13 מרץ, 2022

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Lovely stay and great location for borovets

Hotel Rila is the largest in borovets and has an amazing set of facilities including full spa with multiple Sauna, Steam rooms and Turkish steam bath, relaxing area, very large pool and jacuzzis. The Reception is excellent as well as the breakfast has a large choice and restaurant for dinner was lovely food. Hotel rooms were excellent beds,toilets and showers and balcony and some even have views of the slopes. They also have ski storage room for all your equipment even if you hire elsewhere. Best of all you can ski right down to the reception! Overall amazing stay

Mufaddal, 3 לילה נסיעה עם חברים, 3 מרץ, 2022

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Overall beautiful and amazing stay

Hotel Rila is the largest in borovets and has an amazing set of facilities including full spa with multiple Sauna, Steam rooms and Turkish steam bath, relaxing area, very large pool and jacuzzis. The Reception is excellent as well as the breakfast has a large choice and restaurant for dinner was lovely food. Hotel rooms were excellent beds,toilets and showers and balcony and some even have views of the slopes. They also have ski storage room for all your equipment even if you hire elsewhere. Best of all you can ski right down to the reception! Overall amazing stay

Rishi, 3 לילה נסיעה עם חברים, 3 מרץ, 2022

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The hotel has improved significantly since my last visit, but there is still some room for improvement. 1) Coffee at breakfast is disgusting. In this day and age I would be ashamed to offer such a nasty concoction. 2) Family friendly but not family focused. In the evening there are hordes of feral children running around screaming because there is no organised care or entertainment for under 18's. 3) Seating plans at meal times. Too many tables set up for 6 or 8 not enough set up for 2 people. Pre-covid sharing a table with strangers might be a good thing, a change to talk to people, but now days no one wants to share a table. On a positive note: 1) The range of food on offer in the evening is impressive although I think the quality falls just a little short for the price. Breakfast is great with the exception of the disastrous coffee and the troubling scrambled eggs. 2) Rooms are well presented. 3) Covid safe measures are in place. 4) Heated outside smoking tents are great. 5) One stop shop for ski lessons, lift pass, equipment hire.

James, 8 לילה נסיעה משפחתית, 11 פברואר, 2022

חוות דעת אמיתיות של אורחי Expedia

Great stay

Fantastic location clean and good condition. Food amazing and was very tasty

Abigail, 7 לילה נסיעה עם חברים, 10 פברואר, 2022

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excellent hotel very clean and modern staff all very friendly will definitely be returning in 2023

matthew, 4 לילה נסיעה, 7 פברואר, 2022

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Great

Olivia, 4 לילה נסיעה עם חברים, 4 פברואר, 2022

חוות דעת אמיתיות של אורחי Expedia

The room is new and nice the bathroom is wat to small and inconvenient, you van bátelo move around and everytime you shower there is water all over the place. Always made sure that your significant other who you are sharing the room knows that you are on the toilet otherwise you will be hit with the door. The service was very disappointing, the staff is very little and they seem like that can learn to be nice to customers, front start to finish of our stay we always felt mistreated. Just a very few exceptions to this. The hotel has a larger capacity of rooms than dining so prepared to wait up to 10 min or more for a table if the hotel is full. The dinning is just terrible… anything we ordered was pretty disappointed and badly cooked… I order a Tuna with vegetable… they brought it cold and the vegetables burned… I ask them to fix it they just reheated the same plate so now the tuna was over cooked and well vegetables where black… my husband ordered a spare ribs they where the tiniest and the fries basket was half filled with paper. Then we decided to visit other restaurant in the hotel… so I could order something as I couldn’t eat in our first restaurant. I ordered a Pasta which consisted of a lot of spaghetti toss in oil, one and a half cherry tomatoes and a little sprinkle of cheese served in a plastic box as I ask to take it to the room. The box was melting from the heat of the oil and I have to ask again for plate and cutlery. Just avoid this hotel if possible.

Tifany, 3 לילה נסיעה רומנטית, 20 ינואר, 2022

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This is a very good hotel that could be excellent with some minor tweaks. First let me start with the good stuff. POSITIVES 1) Great location--the ski lift is literally outside of the hotel:) and the hotel is located in the very heart of the Borovets ski resort. 2) Kids Club--my kids loved it. It is open from 4-10PM daily and the animators (especially Dar) are great! 3) Spa-- there are 4 saunas, one Turkish Bath, one steam room, a pool (all included), and excellent massage services (for extra pay)--it was great to relax in the spa after a long day skiing, but there were some issues..read more below THINGS TO IMPROVE 1) WIFI--the wifi in the lobby of the hotel was good, but in our room the signal was very weak and it disconnected every 5 minutes so we basically had no wifi--even though the hotel is advertised as wifi inclusive 2) Spa Management--The spa facility is great, but is not well managed--especially at night when it gets busy there is a sense of anarchy---kids are allowed to go into the saunas and horse around making a lot of noise and causing a lot of commotion (technically, kids under 12 are not allowed, but this is not observed); NOISY-technically there are signs that the SPA is a quiet area, but the sign reminding people not to use cell phones and speak loudly is poorly placed and none of the stuff reminds guests to observe the rules; PLASTIC CUPS--at night the spa at times feels like a pub--with plastic cups all over the floor and the benches....not good!

7 לילה נסיעה משפחתית, 31 דצמבר, 2021

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Family Friendly Hotel

Everything was good. Customer service isn't 5-star but typical and quite expected in Bulgaria. Room was comfortable. The food was tasty and they have a wide selection. It's a kid-friendly hotel. The lobby restaurant staff weren't as friendly, some of the staff at restaurant on the upper floor were nice. Location is great. Easy access to the ski area.

Beverlyn, 2 לילה נסיעה משפחתית, 21 דצמבר, 2021

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