WoodSpring Suites Signature Austin South Central

Bathroom need some handyman touch up. Seal at the bottom of bathtub was stripped and there was mold growing. Doesn't seem like the maid notify the hotel maintenance. Front desk service need some training. Is hello and smile not part of training?

It had a nonpleasant smell. You could see the scented plug-ins through out the hall way. I’m sure to mask the smell as much as possible. . The elevator was out of order and the stairway also smelled of pet urine. The employees were kind and very helpful but you could tell they couldn’t do anything about the odors.

was nice. clean

there was a lack of towels. they only ya e body towels and wash clothes. so we didn’t have any hand towels for the bathroom or the kitchen area. we were told to just use the ones provided. but we only had four towels total. so we had to get more from front desk. the hallway stank very badly. luckily our room didn’t. the floor in the bathroom needed to be cleaned better. there were a couple of areas that had spills from previous guests. the chair had all sorts of tears in it as if it was shredded by a cat or dog.

The room was horrible. We found leftover food in the fridge & there was a cockroach in the room. We called the receptionist who moved to another room. The hallways were stinky. Overall, it was a bad place. Will never go back and will never recommend!!!!