The Capital on the Park

Wouldn’t stay again, lots of other quality choices

Checked in on a Sat and my room faced a busy road. I took a shower and the floor of the bathroom was flooded because the shower door was allowing it underneath. The bathroom had a bad smell that was very noticeable. I went to the desk on Sun and asked to change rooms because of these things. Being a light sleeper, the road is quite busy and noisy. They said the hotel was fully booked and they would call me on Mon to touch base and see if they could move me. A man came to the room and put some detergent down the shower drain but said the shower tiles needed to be pulled up and reset so the water didn’t run out anymore. Obviously that isn’t something that could be done then. There was no call on Mon nor any other time during the week. I didn’t sleep very well because of the noise but the smell from the bathroom continued and was bad. I was not contacted by anyone from the hotel. Then the WiFi went off and I work from home, so I called and asked to have it checked. The lady said she would contact maintenance. I waited 36 mins and called again and she once again said she would contact maintenance. They finally showed up and said they would check the server. In the meantime I removed the router in the ceiling and inputted it and plugged it back in and the WiFi worked again. Another 30 mins after that the guy came back to check but I had already fixed it. Apparently check out time is 10am at this hotel which it wasn’t informed of. A man knocked on my door at 11:30 and was rude

Chris, 7 לילה נסיעה, 28 ינואר, 2022

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Great place and great service

Anathi, 2 לילה נסיעה משפחתית, 22 ספטמבר, 2021

חוות דעת אמיתיות של אורחי Hotels.com

Very good experience

Just a quick one night stopover so didn’t use any facilities but what we did see looked 5*. Stayed in a 2 bedroom apartment with very nice kitchen and lounge. Very comfortable, clean and everything worked. Friendly, professional staff who all looked very smart. Will definitely use this establishment again.

Michelle, 1 לילה נסיעה משפחתית, 11 מאי, 2021

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The staff was friendly...the place is also clean but I didn’t enjoy the food...

Tsaone, 9 לילה נסיעה עם חברים, 7 ינואר, 2021

חוות דעת אמיתיות של אורחי Expedia

Perfect

Amazing place

Felicia, 2 לילה נסיעה, 29 אוקטובר, 2020

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Had to call 3 times for towels, and originally didn't have bathrobes.

1 לילה נסיעה רומנטית, 24 אפריל, 2020

חוות דעת אמיתיות של אורחי Expedia

Its very clean, safe and quiet

George, 5 לילה נסיעה, 24 ינואר, 2020

חוות דעת אמיתיות של אורחי Expedia

There was a robbery in the building with useless security

Mohammed, 1 לילה נסיעה, 3 ינואר, 2020

חוות דעת אמיתיות של אורחי Hotels.com

Disappointed

Terrible terrible service, had clothing stolen ,towels at pool took hours to get . House keeeping took days to come bring body wash... the floor we stayed on smelt like weed as someone on it was smoking. There were so many incidence... really pathetic for a beautiful looking hotel

Tahseen, 4 לילה נסיעה משפחתית, 24 דצמבר, 2019

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The rooms are great and comfy enough. Location is also great. the front desk staff are excellent and friendly. The only service that was lacklustre was at the bar - it consistently took so long to get a drink. There was a lot of noise as there were parties throughout the weekend so it was difficult to rest or get some work done. The other downside is the walls are thin so when the people in the next room where taking a shower we could hear it loudly.

Lesandra, 2 לילה נסיעה, 5 דצמבר, 2019

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