Vanilla Hotel

The room 313 the air con noisy. I came before 3 months ago other room is fine. Think msy b that room the air con never turn properly.

AR, 1 לילה נסיעה עם חברים, 11 נובמבר, 2019

חוות דעת אמיתיות של אורחי Expedia

First of all, I am deeply impressed by how pleasant my smoking room was. There was not a hint of the usual stale cigarette smell, and even more commendable with how quickly my own cigarette smell dissipated (in sufficient time). The bed, showers, bedside table, work desk, were free of any burn marks, appearing as new as they could be. Walking distance to Rasa Station, my recommended, roadside seafood stall, and the awesome satay stall that was priced very reasonably. BCS Mall is a stone throw away, especially convenient if there are signs of rain. Their rooftop bar, Skylight, was a joy to sit at and listen to, with very enthusiastic live bands. Highly recommended for travellers who want to shop in a more 'heartland' kind of mall, and eat local food that isn't priced for tourists. Great service at the front desk, polite and professional. Ride-hail works fine on location, just have to be understanding about the drop-off points that the drivers sometimes can't stop at.

1 לילה נסיעה, 6 נובמבר, 2019

חוות דעת אמיתיות של אורחי Expedia

Had a 3D2N stay there, convenient place for me. Walking distance to BCS mall, Grand mall, Nagoya Hill shopping. Service staff are friendly, room are clean, I stayed on 3rd facing the main road, the road noise is quite noisy at times. I will come back next time.

2 לילה נסיעה משפחתית, 25 אוקטובר, 2019

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Getaway

The hotel is located along the main road, especially at night till dawn you can hear traffic noise.

Chee, 1 לילה נסיעה עם חברים, 3 אוגוסט, 2019

חוות דעת אמיתיות של אורחי Hotels.com

Nice stay

Nice location as shooping mall and food court is just 10mins walk away.

darren, 1 לילה נסיעה עם חברים, 16 פברואר, 2019

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there’s a big rubbish bin just behind the hotel building and if it’s rubbish collection day it makes our room smelled of rubbish if the aircon is turned on

Mel, 2 לילה נסיעה, 24 דצמבר, 2018

חוות דעת אמיתיות של אורחי Expedia

Real badly managed hotel

Booked grand deluxe non smoking for 3 pax paid usd 36. Beyond the avg rate what the hotel provided. Seriously when checked in, no non smoking room available. They changed the smaller non smoking room and promised will refund our $. They refunded 150k idr which equal to 15sgd. I find not Worthed with all the services and all the things I experienced even for a night. The new room 404 still has strong smoking smell. The grand deluxe 610 also has sewage smell and smoking smell too. Condition in room 410 Bathroom dirty some hair seen at the edge, basin clog, no hair dryer The time when I asked for spare hair dryer none and I washed my hair. The receptionist said the hairdryer is not avail in every room. I gotta sleep with wet hair.. After 2 calls the recept said hair dryer being used by other room. Do u think he really called at 12am.. Poor managed hotel. Also the Internet connection I failed to connect to the WiFi. Their saving grace only their brekkie food.with nice decent taste of Indonesian home cooked meal, which I find okay. 1.Wifi/inet connection, rating 0 I can't connect at all 2.Room poor, rating 1 not that bad, but amenities only soap and shampoo and no hair dryer. The sheet has some stains. Even it is smoking room still has smokes smells escp room 404 3.Staff attitude on the phone 0 they keep promising etc and very slow 4. Bathroom rating 0.dirty They don't clean throughly, can see hair and some visible dirt. Basin clogging

ismayati, 1 לילה נסיעה רומנטית, 3 נובמבר, 2018

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The room condition was clean but less smaller than I expected. Friendly staffs, hotel's transport service was cheaper than other hotels in batam. Overall condition of the hotel were satisfactory and worth taking for the price.

Mohd Khairul, 1 לילה נסיעה רומנטית, 22 אוקטובר, 2018

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Hassle Free Trip in term of convenience

Hollis Yong, 1 לילה נסיעה, 2 אוקטובר, 2018

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Plesant Stay

It was a pleasant stay. Staff were plesant n friendly

Ashton, 5 לילה נסיעה, 26 ספטמבר, 2018

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