Vinpearl Resort & Spa Hoi An

The stay here was perfect from Beginning to end!! We loved every second and hated to leave. We will definitely return when we get the opportunity!

Great resort! Its facilities were very variety,

We booked the villa which is beautiful but the foods at the restaurant for room service was bad, all services were not good, cleaning crew did not clean well, bathrooms was not clean, breakfast was self serve, no one take us to the table, no one removed the dirty plates. Check out was long, they charged us 1 bottle of water Evian for 120,000 dong which we did not use. No good restaurants around, far of everything.

The pool was good. The all staffs are very kind ;)

The 3BR Villa we stayed at was beautiful, and the private pool is a lot bigger than I imagined. However, the cleanliness could be improved - we found a live cockroach in the bedroom upstairs on the 2nd day and another dead one in the living room on the 3rd day. The fixtures in the rooms should be properly maintained as well - we've got a leaking ceiling in both the rooms on level 1 on separate occasions, and spoilt plugs and etc. The wall separating our villa and the next one was too low so we often hear partying noises from our neighbours at night after 10pm as they were partying in the pool. Nevertheless the staffs working at Vinpearl were very friendly and helpful, they definitely made the stay more enjoyable.

We loved this place! Excellent service and staff. On site food was great! We would love to come back.

Out of town a little bit but that is not a bad thing. Great place. The best buffet breakfast ever!

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Although we were a little annoyed about extra charges for using tennis rackets and expensive prices for food n what not, the staff were extremely helpful and very accommodating. The rooms were exceptionally clean and the breakfast buffets was the best we had in Vietnam. We made the mistake of not realizing the beach wasn’t accessible and that would be the only reason we wouldn’t come back. Other than that our stay was very nice. It’s a beautiful resort with a grand lobby, with very well manicured grounds. There’s a clinic here too which was convenient

Rooms looks bit tired , Restaurant meals ( buffet) are ok. No beach access, bus transfer to a nearby beach. No shops or restaurants near the hotel