Cheval The Edinburgh Grand

Gorgeous place and perfect location

What a gorgeous place in a fantastic location. The staff was friendly and very helpful. I would definitely stay here again.

Dawn, 4 לילה נסיעה, 29 אפריל, 2022

חוות דעת אמיתיות של אורחי Hotels.com

Cheval The Edinburgh Grand stay

Great location, friendly and full of character

Lee, 2 לילה נסיעה, 29 מרץ, 2022

חוות דעת אמיתיות של אורחי Hotels.com

Had a lovely time staying at the Cheval Edinburgh Grand. Our apartment was beautiful, clean, and had absolutely everything we might need. The staff was always nice and accommodating, we especially enjoyed Billy who was very kind and full of great recommendations. If you stay here (or anywhere else for that matter) I would highly recommend having dinner at the hotel’s restaurant - Hawksmoore. We ate their twice during our stay as it was so incredibly good. Would definitely stay here again!

Helen, 3 לילה נסיעה עם חברים, 14 מרץ, 2022

חוות דעת אמיתיות של אורחי Expedia

Disappointing

Great location and fantastic service. Room was great except for the constant noise from generator or large air conditioning units outside the building. No double glazing causing a lot of cold air to get in. Heating system didn’t work great and when you pull the thick curtains to stop the cold getting in the windows it blocks the heat from all three radiators getting into the room. Very poorly designed.

Steven, 1 לילה נסיעה, 4 מרץ, 2022

חוות דעת אמיתיות של אורחי Hotels.com

The staff at this property are just baby sitting the front desk. There are no key cards to the room, no phones in the room, no room service and no pay per view. Parking was also a nightmare and staff were no help with accommodating the bags or car. I was also informed of no services around the property or what’s in the hotel apart from the restaurant. Not a 5star hotel by a long shot!

john, 2 לילה נסיעה רומנטית, 30 ינואר, 2022

חוות דעת אמיתיות של אורחי Expedia

Beautiful building

Beautiful building in a great location. The rooms were clean and the staff were helpful and friendly. The only down side is

Roger, 2 לילה נסיעת עסקים, 14 ינואר, 2022

חוות דעת אמיתיות של אורחי Hotels.com

Ambience

Mary, 4 לילה נסיעה רומנטית, 13 דצמבר, 2021

חוות דעת אמיתיות של אורחי Expedia

Great hotel.

Hotel was in a really good location for everything,the decor was beautiful,staff were friendly,helpful, knowledgeable and polite.We stayed 3 nights,room was not serviced at all in this time,but this was our fault as we didn't realise until after the 2nd night,that we had to put a sign on the door handle in order for this to happen, however we did ask at reception for it to be done,and it still didn't happen,it wasn't a major issue to us, and wouldn't stop us returning,but a little disappointing.On the morning of our check out,the fire alarms went off and a full evacuation took place,understandably alarming for staff and guests alike,however, I felt it was disorganised,there didn't appear to be a lot of knowledge of procedure for this situation,guests were asking each other if it was a drill or real,and there seemed to be no urgency in getting people out,once outside the building,the staff seemed to know and have a designated area to be,but guests were dotted about and some wandered off altogether. I now know it was a small fire and dealt with very quickly,but at the time,we had no idea,and i was left wondering, had it been worse,how would people have been accounted for. To sum up, we had an amazing stay,an amazing hotel,in an amazing city,we would recommend it and definitely stay again,my only gripe is I think communication could be better,with regard the room servicing,and a sort of tannoy stating "this is not a drill-get out"! Apps are useful,but can't replace humans....

3 לילה נסיעה, 7 דצמבר, 2021

חוות דעת אמיתיות של אורחי Hotels.com

Amazing apartment stay..

Faultless from start to finish.. Staff welcoming and genuinely friendly. Apartment exceeded our expectations. First class facilities and products. View from our terrace was amazing.. Can’t wait to return. Thank you for a lovely experience

DEBRA, 1 לילה נסיעה עם חברים, 26 נובמבר, 2021

חוות דעת אמיתיות של אורחי Hotels.com

My mother and I stayed her last week in between two multi-day tours. The hotel was gorgeous, staff was very helpful, and it's in a great location. It was great to have a washer and dryer in our room to do laundry. Would highly recommend.

Jill, 2 לילה נסיעה משפחתית, 24 אוקטובר, 2021

חוות דעת אמיתיות של אורחי Expedia