ibis Styles Reading Oxford Rd

Menu in the restaurant could be more varied with more popular options

Decent stay, bit tired in places, good value for money, nice staff and lovely breakfast.

Service was good, and stay ‘ok’ for the price. Rooms a bit dated and strange breakfast setup (£2 extra for Ibis breakfast - sausage, scrambled egg, beans only)

Poor greeting by female receptionist - made to feel very unwelcome. Poor maintenance of rooms leading to a sudden exploding lightfitting. Unhelpful response from female receptionist. Complaint issued to the manager - offered in response a future stay at this hotel at a discounted price which wasn't useful. Won't be returning!

A last minute requirement for a hotel....worst choice we could have made. The area the hotel is located in is not great. The receptionist was friendly enough - thats about the only positive of our stay. The smell of the hotel was horrendous, damp and musty. Rooms were cramped and dark. Our bathroom was almost clean save for pubes in the bathtub and an extractor fan belching dust and dirt all over the toilet and basin. Carpets were sticky and stained. Plug points next to the bed would be nice as would bedside tables for that matter. As it was a one night trip we could have looked past all this if we had had a decent sleep. However, the floor probably would have been more comfortable as the mattress was ancient and lumpy. The two mattress toppers on it did nothing to hide the fact that the mattress was well past it's best before date! Sheets were clean but didn't fit properly and didn't stay put. First and last time we will stay at an IBIS hotel.