ibis Styles Reading Oxford Rd

Being accused of being a potential pedophile and refusing access to my room because I had my own children with me but did not have their passports is ridiculous. I'm British and have never been asked for passports in my own country. The check in system is an absolute joke, especially as I spoke to the hotel before leaving home and no one asked for me to bring a passport.

First room we went in to had a very strong smell of cigarettes second room got moved to didn’t smell but still could do with a good clean in inside okay Only +1 mile from city centre

Booked 2 rooms for Friday night only. My son, wife & grand child were in a room on the first floor. On discovering that the window could not be shut, I mentioned this at the reception. After attempts by desk staff to rectify the problem, my son & family were moved to the room next door. They were satisfied with the move. My room was on the lower ground floor and I hope up the next morning feeling very cold. It also took some time to fall asleep due to the degree of coldness and no access to extra blankets. However, rooms were clean but decor on corridor was dated.

Great value hotel. Cost £6 for overnight parking but consider this very reasonable as hotel cost was very competitive and included breakfast. Staff friendly, helpful and polite. Very clean breakfast area. Would use again if in Reading area.

Hotel was nice but the stay cost to much. Staff were lovely and polite.